BMW of Arlington
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,011 reviews
My experience with Moritz BMW was excellent. I purchased a BMW X5 two years ago and when some issues arose with my car, they listened to my concers and worked with me to get everything in working order. I a BMW X5 two years ago and when some issues arose with my car, they listened to my concers and worked with me to get everything in working order. I couldn't have asked for more. I definitely recommend this dealership and when the need arises for another car, I'm coming back. More
J.J. is the man, plain and simple. No B.S. straight shooter. Will work with you a great deal and get you the best deal. Best car buying experience I've ever had, not to mention, in and out quick and pa shooter. Will work with you a great deal and get you the best deal. Best car buying experience I've ever had, not to mention, in and out quick and painless! More
This is my second time to purchase a new car from Moritz MINI. I highly recommend the dealership. They are very knowledgeable and answered all my “MINI” questions (slight pun intended). Moritz is great, bec MINI. I highly recommend the dealership. They are very knowledgeable and answered all my “MINI” questions (slight pun intended). Moritz is great, because I was able to look without feeling any pressure to buy. When I did decide to purchase a new MINI they gave me top dollar for my trade. Thank you Moritz and especially Brian McNultry! More
Johnathan made my experience with this dealership very pleasant. He was very helpful, incredibly friendly, and went out of his way to make keep me satisfied well after the "deal" was sealed. Johnathan e pleasant. He was very helpful, incredibly friendly, and went out of his way to make keep me satisfied well after the "deal" was sealed. Johnathan exemplifies how sales should be done. More
BOUGHT AN SUV IN OCT AT MORITZ & WE WERE SO IMPRESSED THAT 3 MONTHS LATER WHEN WE WANTED ANOTHER WE DIDN'T EVEN CONSIDER ANOTHER DEALER. THIS TIME A BMW3. J.J. WAS COVERED UP SO BOB KESSLER WAS THE MAN THAT 3 MONTHS LATER WHEN WE WANTED ANOTHER WE DIDN'T EVEN CONSIDER ANOTHER DEALER. THIS TIME A BMW3. J.J. WAS COVERED UP SO BOB KESSLER WAS THE MAN WHO TOOK US THROUGH THE PROCESS. HE WAS PATIENT,ANSWERED ALL MY QUESTIONS, HELPED WITH MATCHING WHAT I WANTED WITH WHAT I COULD AFFORD, & GAVE ME A LESSON ON ALL THE THINGS A BMW DOES THAT I DIDN'T KNOW ABOUT. KEN IN FINANCE ANSWERED ALL OUR QUESTIONS & GAVE US OPTIONS ON FINANCING, WARRANTYS ETC SO WE WERE OUT BEFORE YOU CAN SAY DON'T DO IT. HAS A SENSE OF HUMOR TOO.A GREAT DEALERSHIP MADE SO BY GREAT PEOPLE. I LOVE DOING BUSINESS WITH PEOPLE WHO EXCEED MY EXPECTATIONS. ONCE AGAIN THE BEST SURPRISE IS NO SURPRISE THANKS MORITZ More
I've been dealing with Jon and Moritz for over 25 years now. They are of the utmost integrity and all my dealings with Jon and Moritz over the years have been a pleasure. They are the real deal and if yo now. They are of the utmost integrity and all my dealings with Jon and Moritz over the years have been a pleasure. They are the real deal and if you have a problem and discuss it with them, you won't have any issues! I've sent countless friends over the years to Moritz and Jon and never gotten a complaint. Some people expect cars not to break, that's why there are warranties, because they do. If you don't have coverage, expect the unexpected or protect yourself with a new car and warranty, and Jon and Moritz are the only one's to go to in the metroplex! More
I'am 65, have bought a few cars in my time & this was the best car shopping experience ever. My motto is "the best surprise is no surprise." These guys do whatever it takes to make that happen. J.J. the the best car shopping experience ever. My motto is "the best surprise is no surprise." These guys do whatever it takes to make that happen. J.J. the internet guy was the one who handled this transaction and made everything go smoothly. He was courteous, effecient, & knowledgeable about the vehicle i purchased and the other vehicles i inquired about. I love competence. I have already recomended this dealership & J.J. to 2 family's. I got a great price on a really nice, clean Acadia.. Finance guy was great & i feel so bad i can't remember his name. ( sorry. I have the memory of a puppy.) Thank you Jonathan & Moritz. Sam & Clara... More
I'm driving my second BMW purchased from Moritz and both times I have had a positive experience. I inquired about a vehicle via their website and within an hour, I was given a quote that was significantly l times I have had a positive experience. I inquired about a vehicle via their website and within an hour, I was given a quote that was significantly less than sticker. Needless to say, I made an appointment to come in that day. Upon arriving I find out that the sales person I was to meet with was off that day, which was odd since I made the appointment just two hours prior. Luckily, I was introduced to Bryan Baker who was up front on trade in values, the pricing of their cars, and knowledgeable about the car’s features. Nearly the entire process was completed via email & phone, which worked out perfect for me and I ended up purchasing a 535i. Overall, it was a smooth transaction and I was very happy and satisfied with dealing with Bryan and Moritz. More
I had a bad experience with a high pressure sales person. When I tried to contact the dealer several times, no one returned my emails and three phone calls to the General Manager. When I tried to contact the dealer several times, no one returned my emails and three phone calls to the General Manager. More
Moritz BMW in Arlington, TX misrepresented a vehicle I purchased as certified pre owned. I have had this car for a few weeks I realized the battery may need replacing, took the car in and was told the purchased as certified pre owned. I have had this car for a few weeks I realized the battery may need replacing, took the car in and was told the battery was not a BMW battery and should be replaced. Whoa... How could the car be certified pre owned without a BMW battery? At that time the dealership said the car did not go through the certification process. I have the online ad stating in the title CERTIFIED! When purchasing the car I was clear to the sales, and financing team that this was certified! Now they say the contract states as is, remainder of new car warranty. My contract does not say this anywhere. What are my options other than standing in front of the dealership holding a sign that says BUYER BEWARE! MORITZ BAD BUSINESS!! More