BMW of Arlington

I met James a couple of months ago while looking for a vehicle for my daughter. He was very patient with us and politely persistant. We did not put a deal together at that time but James came across as vehicle for my daughter. He was very patient with us and politely persistant. We did not put a deal together at that time but James came across as a salesman you did not have to have your guard up while in his presance. Since then I bought a car from him and enjoyed the sales relationship. James is good people andIwould not think twice when we need to make another purchase. My second purchase from Moritz and will be back. More

I gave this rating due to the incredible customer service from Tony Segreti. In addition, other personnel there are so willing to help you even if you are just walking by. No one ignores you. You are assiste from Tony Segreti. In addition, other personnel there are so willing to help you even if you are just walking by. No one ignores you. You are assisted immediately. More

I could not be more please with the buying experience. There were no concerns; the offer was fair for all. No one could expect more. There were no concerns; the offer was fair for all. No one could expect more. More

I cannot say enough great things about Moritz of North Arlington! I used to hate to go in for service, but that was BEFORE I owned a MINI. They take great care of you & your car. It is very much appreciat Arlington! I used to hate to go in for service, but that was BEFORE I owned a MINI. They take great care of you & your car. It is very much appreciated! More

Whenever I take my car in for service, Tony is very thorough and friendly. You can tell he likes his job and cares about taking care of the customer. He always makes sure that I understand what is bein thorough and friendly. You can tell he likes his job and cares about taking care of the customer. He always makes sure that I understand what is being done to my car and why. I have always been treated well at this dealership and trust that they will complete the service accurately and in timely manner. I can't remember the name exactly, but I think it was Jonathan who was there when I was waiting on my car for service to be completed. I think he is in sales; He made sure I was comfortable while I waited. He was friendly, polite and had a wonderful energy about him. More

Everyone we worked with gave us excellent sevice. Mike Allen was great to work with. As well as the financial department I filled out the credit online the whole process was quick and easy. If this level Allen was great to work with. As well as the financial department I filled out the credit online the whole process was quick and easy. If this level of service continues I will use this dealer again! More

Jordan was a pleasure to work with and I do plan on going to him for any future BMW vehicle purchases should the one I just purchased give me a great ownership experience. I will also be recommending him to to him for any future BMW vehicle purchases should the one I just purchased give me a great ownership experience. I will also be recommending him to any family and friends who are interested in purchasing a CPO BMW. More

I haven't bought a new car in a long long time. Didn't know what to expect. I was referred to Moritz and purely shopping. I think John Alexander (sales person) sensed my "newness" at the buying process know what to expect. I was referred to Moritz and purely shopping. I think John Alexander (sales person) sensed my "newness" at the buying process and didn't push but simply asked questions and responded to mine. Meeting John and sitting down in from of his desk i quickly learned his is an award winning sales person for BMW and literally has run out of space on and around his desk to display his awards. I would be happy to refer all my family and friends to any of the Moritz dealership. Everyone we met was awesome, Joe Allen More

This is very unfair, limiting me on 5 out of 5 ratings. My experience with John Alexander was 20 out of 5 on all questions. This gentleman is the absolute best Sales Associate in the entire world. I drov My experience with John Alexander was 20 out of 5 on all questions. This gentleman is the absolute best Sales Associate in the entire world. I drove from Houston to Dallas to come to John. As soon as I entered Moritz BMW, I was greeted, made to feel welcome and totally shown that my business there was most valued. In other words, "treated like a Queen". He was on my side from the get go and made my experience of purchasing a new 550i the high point of my year. I recommend him to anyone that wants a BMW (either in DFW Metroplex, Houston or Oklahoma) and even have sent one friend who drove a cadillac to John. BTW, she bought a 530i. This gentleman is the epitome of the way a Sales Associate should be. I would never ever call John a car salesman as there are too many negative feeling around that job title and he exceeds that nomenclature beyond belief. He does a fantastic job and Moritz is indeed fortunate to have him on their staff. More

John and the financial departmenr at Moritz BMW of Arlington, TX did a wonderful job of finding me the car that I wanted. They were so kind and worked with me quickly to get the exact car that I wante Arlington, TX did a wonderful job of finding me the car that I wanted. They were so kind and worked with me quickly to get the exact car that I wanted. I would recomend this dealer and dealership to anyone and will continue to purchase BMW's in the future through John and Moritz BMW. More