BMW of Arlington

My experience with Moritz BMW MINI was much better than most dealerships I had visited. James was very friendly when my friend and I first visited the dealership and happily maneuvered the car I wanted to most dealerships I had visited. James was very friendly when my friend and I first visited the dealership and happily maneuvered the car I wanted to test drive out of a difficult to get to spot. I never felt pressured to make a purchase and James seemed willing to work with me to meet my financial requirements. When I returned with my husband over a month later I didn't expect James to remember me but he did and he remembered exactly why my husband was unable to make it the first day which surprised me and me feel like I was more than just a "sale". I was very pleased with the customer service during my car buying experience. Thank you! More

Although this is not the closest BMW dealership to me, I continue to do business with Moritz. Sales AND service is always top notch. They always make you comfortable. continue to do business with Moritz. Sales AND service is always top notch. They always make you comfortable. More

This dealership did not give me a full military discount. They were unprofessional telling me I got ripped off from a previous Mini Cooper dealer and would not give me a fair trade in value. We were in a hur They were unprofessional telling me I got ripped off from a previous Mini Cooper dealer and would not give me a fair trade in value. We were in a hurry and they took three times longer than promised. They would not put the window tinting into the car price (so it would go into the loan). They did not call like they promised to go over the cars features. When we complained they did not fix any issues we had. Having bought a car from a previous dealer in Scottsdale, Arizona this dealer was horrible and I do not want to ever go back. More

John is an excellent sales person and he provides all details upfront. The whole experience is a pleasant one and we both want to thank John for facilitating this. Thanks John for your help with our BMW details upfront. The whole experience is a pleasant one and we both want to thank John for facilitating this. Thanks John for your help with our BMW purcase. More

To buy my first BMW, I went to Mortiz BMW to work with John Alexander based on a referral from a friend who has leased or bought multiple BMWs from John. When I went in, John was very low key (vs. high p John Alexander based on a referral from a friend who has leased or bought multiple BMWs from John. When I went in, John was very low key (vs. high pressure sales) and spent quite a lot of time with me on the different models I was interested in test driving. Once I decided on a model, I found John's initial price offer for the car within $30 of the lowest price I'd gotten using TrueCar.com (and I hadn't mentioned that to John first). This was a purchase not a lease, so I then worked with their finance guy. Since I'd already set up a loan with Bank of America, they suprised me (pleasantly) with the news that Moritz was a "Preferred" dealer with BofA, so they could lower the loan rate by 0.5%. Overall, I'd have to say that this is the best car buying experience I've ever had. I'm definitly working with John for my next purchase. More

great! as always, in the past sales and services. Cannot be any more descriptive than the detailed review done. Please accept this addition.This is it! be any more descriptive than the detailed review done. Please accept this addition.This is it! More

When I told friends I wanted a Mini, they all said the same thing, "Go to Moritz!" I'm glad I listened because this dealership really is great! Right out of the gate, their prices beat every other place same thing, "Go to Moritz!" I'm glad I listened because this dealership really is great! Right out of the gate, their prices beat every other place I checked in town. Marco was super helpful, and the sales process was painless. I never felt pressured, even in the finance office. More

I found my car buying experience was so amazing. Jordan Couch was so helpful, patient and he really took the time to understand our needs and desires in a vehicle. I was so impressed with the professionali Couch was so helpful, patient and he really took the time to understand our needs and desires in a vehicle. I was so impressed with the professionalism of Jordan and the dealership. It was a great experience and we will back. More

The people at Mortiz Mini are great! I can make an appt. online for service. When I get there I immediately get helped. They are very good at calling to let me know when it is ready, and the loaner cars t online for service. When I get there I immediately get helped. They are very good at calling to let me know when it is ready, and the loaner cars they give me are always awesome! Tony Segreti is very friendly and professional. We have purchased two Mini from Samantha and she is great! I would definitely recommend this dealership to anyone. More

We are always treated great by Moritz Mini in Arlington, and Tony always takes such wonderful care of us. We would recommend them to everybody we know. and Tony always takes such wonderful care of us. We would recommend them to everybody we know. More