BMW of Arlington
Arlington, TX
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I worked with James for the purpose of buying a preown certified BMW 5 series.When I arrived James had a selection of cars to show me that fit the criteria that I had given him.He was well prepared ,knowl certified BMW 5 series.When I arrived James had a selection of cars to show me that fit the criteria that I had given him.He was well prepared ,knowledgeable and professional. I felt I was in good hands and dealing with and individual I could trust. James and Ken Moore ,who handled the financial part of the transaction, have excellent personalities and are enjoyable to work with. I'm happy with the deal and would highly recommend Moritz BMW. Keith Pensom More
GREAT experience! I Will refer EVERYONE to JJ @ Moritz BMW. Very painless experience unlike my past experiences when buying a car at other dealerships! I buy a car every few years, and I Will definitely BMW. Very painless experience unlike my past experiences when buying a car at other dealerships! I buy a car every few years, and I Will definitely be going back to Jonathan Johnson "JJ" @ Moritz BMW in North Arlington! More
Excellence is never an accident; it is the result of high intention, sincere effort, intelligent direction, skillful execution & the vision to see obstacles as opportunities... All of theses qualities were intention, sincere effort, intelligent direction, skillful execution & the vision to see obstacles as opportunities... All of theses qualities were displayed & put into pratice when my daughter went in to see Jonathan. He had some obstacles that he & others had to overcome. They put on their "WHATEVER IT TAKES HATS" & overcame them. Our family thanks you so much for your effort & sacrifices made. I cannot say enough good things about Jonathan. He is a go to guy & is straight up honest. Refreshing. I believe that Tom, Jon, & Larry are on the exact track in their setting the standard for excellence. While they have a responsibility to their dealership they also show compassion, & understanding for each situation. They don't give cars away but these guys will do their best to help you. I often say "the best surprise is no surprise" In this transaction we were surprised. Happily... Papa use to say "whats down in the well, comes up in the bucket." Do yourself a favor. Go to Moritz & ask for Jonathan Johnson. He will take you to the well & pull you up a bucket of excellence. Three deals here confirms this. Sam & Clara Jarrett More
I have bought 2 CPO BMWs at Moritz in the last 2 years. They have typically had the best selection of the model I was looking for. I worked with Jonothon for both cars and found him to be very courteous an They have typically had the best selection of the model I was looking for. I worked with Jonothon for both cars and found him to be very courteous and professional. For the second car I just purchased we were able to do most of the negotiating via email and telephone which made the whole transaction much simpler and faster once we came to agreement. The car was almost in perfect shape but did need some minor repairs made. I worked with Joe Blakely who was also very professional and accomodating and was able to get everything repaired to my satisfaction within a week. The car looked great when I picked it up. There was one issue that I was not initially pleased with, but after further discussions with the Moritz staff they were able to resolve that issue to my satisfaction also. I believe they all work very hard to ensure that in the end you are completely satisfied with your purchase. More
Jordan was a very nice and helpful salesperson. I had Jordan was a very nice and helpful salesperson. I had contacted him about one car then he told me about a car that had just been brought in. It was Jordan was a very nice and helpful salesperson. I had contacted him about one car then he told me about a car that had just been brought in. It was really what I was looking for. I bought it that day. I wouldn't hesitate buying another car from Jordan. The Moritz staff has always impressed me as being honest and truthful. The first person I had contact with was Pat Austin. That was two years ago. I couldn't do business with Pat then but because of him, I came back to Moritz when it was time. I will always recommend Moritz above any other Cadillac dealing in the Fort Worth, Dallas area. Thanks again. Lana Washabaugh More
By far the best car buying experience I've ever had. Jonathan was the nicest guy who truly cared about helping us find a car that was right for our family. He literally bent over backwards for us and we Jonathan was the nicest guy who truly cared about helping us find a car that was right for our family. He literally bent over backwards for us and we will forever be grateful. Tony Canady was our finance guy and although financing can sometimes be the most stressful part he made it such an easy process. I have been to MANY dealerships and can honestly say this Mortiz exceeds every other dealership by far. More
I have received excellent service from both sales (Marco) And service (Tony). My car was ordered, delivered and prepped in an efficient manner. Marco was thorough in his work especially in going over all t And service (Tony). My car was ordered, delivered and prepped in an efficient manner. Marco was thorough in his work especially in going over all the details and functionality of my new car. The whole process was painless and done with courtesy and professionalism. I recommend this dealership and feel the staff makes every effort to provide excellent service to their customers. Marco was very helpful and kept me informed of the status of the process involved in the ordering of a new vehicle. I will continue to use the dealership for service of my car and for future purchases. More
The service was fantastic. Jordan was very patient with me and answered all my questions. It was nice to have a salesman that actual uses the product as well (meaning he is a mini owner) I could never co me and answered all my questions. It was nice to have a salesman that actual uses the product as well (meaning he is a mini owner) I could never convince anyone to use my product if I was not using it myself. More
I truly did enjoy meeting Samantha! She is very postive, professional and supportative. She respected any descisons we made when we ordered our car and that was a plus, I did not feel pressured. She took th professional and supportative. She respected any descisons we made when we ordered our car and that was a plus, I did not feel pressured. She took the time to make us feel comfortable and welcomed us with a smile, and that's something I do not always see. More
My husband and I have been buying cars for 45 years and dealing with Moritz has been our most rewarding experience! This was the second car that we purchased from Rick Beers. Rick is knowledgeable, profe dealing with Moritz has been our most rewarding experience! This was the second car that we purchased from Rick Beers. Rick is knowledgeable, professional, and very accommodating. He is a joy to work with and I would gladly recommend him to family and friends. Moritz is lucky to have Rick as an employee. We were also helped by Ken Moore. Again, such a positive and smart young man. We felt completely confident with all the details he explained to us. This was such a positive experience, totally due to the efforts and expertise of Rick Beers and Ken Moore. More