BMW of Arlington

Excellent service, though at the beginning I did not know who to talk to as no one came to where I was dropping my car. After a few minutes (about 5) a service agent asked if someone had helped me though it who to talk to as no one came to where I was dropping my car. After a few minutes (about 5) a service agent asked if someone had helped me though it was only me in the service area More

This is my first time visiting this service centre everyone was very good. Fully satisfied with the service everyone was very good. Fully satisfied with the service More

They are prompt, responsive, and professional! Whoever answers the phone follows through with your request. This dealership has undergone change of ownerships and it doesn’t get better than now! G Whoever answers the phone follows through with your request. This dealership has undergone change of ownerships and it doesn’t get better than now! Great going! More

The service I received was excellent! They repaired my car quickly and Reesh in the service department kept me up to date with the status of my vehicle. He is very professional and inform They repaired my car quickly and Reesh in the service department kept me up to date with the status of my vehicle. He is very professional and informative. More

Sovann was the best! !! Absolutely great customer service. Service team was also great. Have never had an issue with this dealership when it comes to servicing my vehicle. !! Absolutely great customer service. Service team was also great. Have never had an issue with this dealership when it comes to servicing my vehicle. More

I've owned BMW's for years from Memphis to Arlington, and this dealership is phenomenal. Customer service is outstanding explicitly Sovann Vun. She is amazing and her courtesy and professionalism is a 10 out this dealership is phenomenal. Customer service is outstanding explicitly Sovann Vun. She is amazing and her courtesy and professionalism is a 10 out of 10. The Technicians are amazing, and very thorough. I always appreciate the video they provide of my cars inspections when being serviced and the professionalism that comes along with it. I recommend this dealership if you are in the market for exceptional vehicles. More

Went there for car service but felt like it was more about up charging… had to keep checking on my car while it was being washed, I was being told a few more minutes, it took about 45 min… overall the d about up charging… had to keep checking on my car while it was being washed, I was being told a few more minutes, it took about 45 min… overall the dealership was ok… More

Excellent service BMW of Arlington with great quote and great work! Rylie went above and beyond to help! Best BMW Dealer in DFW! Highly recommend! Others are over priced and less responsive! great work! Rylie went above and beyond to help! Best BMW Dealer in DFW! Highly recommend! Others are over priced and less responsive! More

Ms. Sovann Vun addressed my vehicles' issues on several occasions. Each time, she displayed the highest level of quality customer service, extremely thorough, professional, and knowledgeable with all n occasions. Each time, she displayed the highest level of quality customer service, extremely thorough, professional, and knowledgeable with all necessary repairs. More

If you are looking for communication during a service appointment this is Not the dealership for you. appointment this is Not the dealership for you. More