BMW of Arlington
Arlington, TX
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The service was excellent with a minimal wait time. My service manger Rheese did an outstanding job of customer service and explaining my service repairs My service manger Rheese did an outstanding job of customer service and explaining my service repairs More
I go in for service. They fix all type of things, then say oh your warranty expired. You have to pay. Obviously, NOT. then I attempt to be fair to say add the oil change They fix all type of things, then say oh your warranty expired. You have to pay. Obviously, NOT. then I attempt to be fair to say add the oil change package since it expired, they say I can’t this time but can the next time. I DONT TRUST THIS SCAMMY BMW More
My car was serviced in a timely manner. I received an analysis of mr car's condition within hours. Chad was able to get me a loaner car so I wouldn't be inconvenienced. Overall nice job. I received an analysis of mr car's condition within hours. Chad was able to get me a loaner car so I wouldn't be inconvenienced. Overall nice job. More
BMW of Arlington has a quality car and a quality Service Department. The Rating would be 5++ for the Service Advisor [Christian] and the Shop Foreman[Rorry]. Christian was very professional and thorough in Department. The Rating would be 5++ for the Service Advisor [Christian] and the Shop Foreman[Rorry]. Christian was very professional and thorough in all aspects of providing service. Rorry did a test drive with me and he is extremely knowledgeable. I appreciate his insight. The one area where I would offer recommendations is in the last step of Service, where your vehicle is cleaned up. I was very disappointed with the wash results, as my car only partially cleaned. There were still bugs on the front grill and windshields and dirt on several areas of the car. More