BMW of Arlington
Arlington, TX
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I am always treated well. Service check-in is quick and easy. My service advisor Jeff Higy sent a video and results from the on rack inspection of my car as well as a text to Service check-in is quick and easy. My service advisor Jeff Higy sent a video and results from the on rack inspection of my car as well as a text to let me know when the car was ready for pick up. More
Great service Advisor Chad. and when I picked up my vehicle amount was different then the estimate given to me.but they made it right. and when I picked up my vehicle amount was different then the estimate given to me.but they made it right. More
Reesh was my service advisor and he kept me informed, took great care of my vehicle and was extremely professional!! I’ve never seen someone hustle and stay on top of all the clients he deals with in suc took great care of my vehicle and was extremely professional!! I’ve never seen someone hustle and stay on top of all the clients he deals with in such a caring and professional way. More
Andy was nice salesman , but the sales manager lied to me about my three free oil change when I went to buy the bmw x7… after I got to location to buy the vehicle he said he didn’t know how he was going to f about my three free oil change when I went to buy the bmw x7… after I got to location to buy the vehicle he said he didn’t know how he was going to fit it in the deal after I had drove 50 miles and he told ANDY that it was included in deal! More
While I'm extremely pleased with the Oil Change and Inspection service received today and the professionalism from the service rep, I'm not as pleased by the fact that I had to return within two months Inspection service received today and the professionalism from the service rep, I'm not as pleased by the fact that I had to return within two months. The need for the change should have been noticed during the prior visit. I get it that the oil was drained in March (99K miles) due to another issue. Still the "math isn't mathing". Luckily, I had time for the appointment, but that's not always the case. Nevertheless, I will continually use BMW of Arlington. More
Excellent service, though at the beginning I did not know who to talk to as no one came to where I was dropping my car. After a few minutes (about 5) a service agent asked if someone had helped me though it who to talk to as no one came to where I was dropping my car. After a few minutes (about 5) a service agent asked if someone had helped me though it was only me in the service area More
They are prompt, responsive, and professional! Whoever answers the phone follows through with your request. This dealership has undergone change of ownerships and it doesn’t get better than now! G Whoever answers the phone follows through with your request. This dealership has undergone change of ownerships and it doesn’t get better than now! Great going! More