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BMW of Arlington
Arlington, TX
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 02, 2023
I was created with friendly service as soon as I drove in the garage. I was immediately approached by what I needed and was taken care of by as associate. Myron took care of what I needed and my car was brou the garage. I was immediately approached by what I needed and was taken care of by as associate. Myron took care of what I needed and my car was brought back to me in a timely manner. I love it when my car is ready and washed:) More
by bettyplayer
Employees Worked With
Myron
July 01, 2023
We had an excellent experience at MINI of Arlington! We drove up from the Austin area to look at a different used car at another dealership but weren’t happy with it, so we decided to look at a similar We drove up from the Austin area to look at a different used car at another dealership but weren’t happy with it, so we decided to look at a similar one at MINI of A. It was a little late in the day but they were able to get us in, let us test drive and didn’t rush us out. We worked with Manny and he was fantastic. He did a great job telling us and showing us all the features of the car and made the process smooth and pain free. He and the rest of the team were very respectful of our time and there were no shenanigans like you might expect at a car dealership. I was very impressed with the quality of used vehicles at this dealership. We would definitely buy here again when we need our next car. More
by amy_turek
Employees Worked With
Manny
June 24, 2023
The best way to describe this dealership is scammers. The car they sold me had issues that I brought up to them within 2 or 3 days. There was a nasty vibration and they figured out that it’s because of 2 The car they sold me had issues that I brought up to them within 2 or 3 days. There was a nasty vibration and they figured out that it’s because of 2 of the tires they installed were “defective”’ their words not mine, Initially they refused to fix it but after a lot of insisting they decided to take another look. They tried to hide the issue by moving the tires around and rebalancing them and I ended up with a car that drove worst than before and was vibrating even more plus now the steering wheel wasn’t even pointing straight. They put 8 wheel weights on each front tire trying to hide it. I’ve never seen so many on a wheel before. Half of the wheel had weights on it. I confronted them about it and they have stopped responding since. . It has been a month and I still haven’t received the extra key they said the car comes with. They told me I will get it in a couple of days. No check yet either for my trade in. Stay away. More
by Dinos H
Employees Worked With
Anwar, Adele
June 22, 2023
Great kind staff. Sean and the service staff went above and beyond to get my tire fixed as quickly as possible. Reason I gave the dealership a 4/5 stars is it does n Sean and the service staff went above and beyond to get my tire fixed as quickly as possible. Reason I gave the dealership a 4/5 stars is it does not compare, amenity-wise, to other dealerships I’ve visited. The BMW dealer in Houston as well as Dallas had all sorts of snacks and drinks available for people waiting on their vehicles to be completed. All I saw at the Arlington location was water and coffee. That means a lot especially to customers waiting a few hours for their vehicle to be serviced. More
by lindseybellw
Employees Worked With
Marcus Gibbons
