Back

BMW of Arlington

Arlington, TX

4.4
1,128 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 1,128 reviews

September 30, 2023

Very professional dealership with knowledgeable salespeople to meet you at your purchase needs and assistance More

by robertsandrew169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Brown, Debbie Wilson
Oct 04, 2023 -

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 04, 2023 -

robertsandrew169 responded

This very professional dealership with knowledgeable salespeople who provide you satisfaction with no hassle in purchasing a BMW

September 29, 2023

Brenda was amazing! My catalytic converter got stolen and she was able to expedite the service needed to be done. She updated me throughout the whole process. More

by Mathew.wright33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda
Sep 29, 2023 -

Mathew.wright33 responded

Brenda was great as always! This is the second time I worked with her and she provided great customer service.

Oct 03, 2023 -

BMW of Arlington responded

Thank you for your kind words about Brenda! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

September 28, 2023

Very well received and explained. Deal was better than any other BMW dealers in town. Robert and Hany were exceptional. Appreciate all of it. More

by mukul353447
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Baxter Hany Sharaf
Oct 04, 2023 -

BMW of Arlington responded

We are excited that Robert and Hany provided you with an exceptional sales experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 21, 2023

Christian my SA was great giving me updates and telling me what was covered under warranty. I only want to deal with him from now on More

by gngdist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carrero
Sep 24, 2023 -

BMW of Arlington responded

We are thrilled that Christian provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 19, 2023

All of the staff took time to greet or talk with me. Super courteous throughout the duration! More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Khatib
Sep 21, 2023 -

BMW of Arlington responded

Congratulations on your new vehicle! Your satisfaction is our ultimate goal and we are pleased to provide you with an exceptional sales experience! We appreciate your business and look forward to the opportunity to assist you again in the future.

September 18, 2023

I had an oil change and battery replacement done, it took a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say t More

by jdhall2484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sovann, Marcus Gibbons
Sep 19, 2023 -

BMW of Arlington responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

BMW of Arlington responded

Thank you for bringing this to my attention. I apologize for the extended service duration, the added miscellaneous fee, and any concerns with the service. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Chuong Nguyen Service Director cnguyen@bmwofarlington.com

September 16, 2023

Great Service. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. More

by SG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun, Marcus Gibbons
Sep 19, 2023 -

BMW of Arlington responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 14, 2023

The dealership is great with customer service. It’s very clean and professional. The staff is well averse in their respective positions. More

by jamii1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 21, 2023 -

BMW of Arlington responded

It's wonderful to hear about your positive experience with the service and our professional people at BMW of Arlington! Great customer service can make a significant difference in any experience. We appreciate your business.

September 12, 2023

I couldn't ask for a better salesperson than Bernie! He was outstanding!!! Even though I live in San Antonio, Bernie is the first person I will be calling to help with my next car acquisition. More

by ScottHillLaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernie
Sep 24, 2023 -

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled that Bernie provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 11, 2023

The tire service was prompt. I've used this dealership for service for over 8 years and the amenities are now limited. They still have coffee and wi-fi and vending machines. More

by C Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 23, 2023 -

BMW of Arlington responded

It's great to hear that the tire service at BMW of Arlington was prompt. Eight years of continued service at our dealership is a testament to your satisfaction with our service quality. BMW of Arlington

...
36
...