
BMW of Arlington
Arlington, TX
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Brenda was amazing! My catalytic converter got stolen and she was able to expedite the service needed to be done. She updated me throughout the whole process. My catalytic converter got stolen and she was able to expedite the service needed to be done. She updated me throughout the whole process. More
Very well received and explained. Deal was better than any other BMW dealers in town. Robert and Hany were exceptional. Appreciate all of it. Deal was better than any other BMW dealers in town. Robert and Hany were exceptional. Appreciate all of it. More
I had an oil change and battery replacement done, it took a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say t a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say that she gave me discount. How did you give me discount when you added a miscellaneous fee to my total? Also when I was walking back up to her desk to talk about it, she was calling another customer names. This place is a joke. I’ll stick to my original BMW location, at least that don’t lie and add miscellaneous fees to service and say they have a discount. And I don’t know if they even changed my oil, the check engine light is still on and this message still shows as I was driving off. More
Great Service. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. More
I couldn't ask for a better salesperson than Bernie! He was outstanding!!! Even though I live in San Antonio, Bernie is the first person I will be calling to help with my next car acquisition. He was outstanding!!! Even though I live in San Antonio, Bernie is the first person I will be calling to help with my next car acquisition. More
The tire service was prompt. I've used this dealership for service for over 8 years and the amenities are now limited. They still have coffee and wi-fi and vending machines. I've used this dealership for service for over 8 years and the amenities are now limited. They still have coffee and wi-fi and vending machines. More