BMW of Arlington
Arlington, TX
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So, my daughter wanted to trade in her Audi A4 for a new BMW X3. We had previously purchased the A4 from Mo/Alex when they were at Grapevine Audi just west of DFW Airport. Was a great experience once we h BMW X3. We had previously purchased the A4 from Mo/Alex when they were at Grapevine Audi just west of DFW Airport. Was a great experience once we had a chance to meet with Alex. But, this is about the X3 purchase. We were nothing short of ecstatic that we learned Mo was at BMW of Arlington. I am a looooong time BMW owner myself, getting my first 320i in 1981, and owning the following models over the next 30 years; 1979 BMW 320i, 1977 BMW 630CSi, 1984 Alpina B6 Euro 635CSi, 1984 318i, 1985 BMW 535i, 1988 BMW 735i (had the rare US 5 speed option), 1989 BMW 750iL, 1994 BMW 525i, 2000 BMW 528i Totaled February 2000 with just a couple of thousand miles on it, replacement 2000 BMW 528i (replacement for car above), 2000 BMW 323i, 2002 BMW X5 3.0, 2004 BMW X3 3.0, 2006 BMW 330i. So, as you can see, not a stranger to the BMW world or the BMW CCA for that matter. When Mo heard we would be coming out, (Thank you for giving him a heads-up Alex!), he carved out time to meet with my daughter in person in his office. Since this was only her second ‘new’ car purchase and ‘dad’ had taken the discussion as far as he could take it, Mo patiently (very!) answered her questions over the next few days. There were many…. She also wanted a particular combo & option package. Mind you, this was at the tail end of the 2021 model year and the “global chip shortage” was not helping. While that impacted availability, she did get a great offer on her trade… (Thank you Mo & Alex!). So, she ended up with the color she wanted, but a different interior color than she wanted at first, but that may have worked out better, as the combo looks stellar (Carbon Black & Cognac). So, at the end of all this, she had a great experience, Mo was just Awesome, one of his guy’s got the deal, and the professional courtesy Mo & Alex showed us was just simply above & beyond. Pro tip: If you go visit Mo or BMW of Arlington, go visit Prince’s Lebanese for lunch or dinner when you in Arlington! What they did with an old Sonic will blow you away. Their food is off the charts! Even Guy likes it! Thank you Mo & Alex! Oh, and if you are looking for an Audi, go see Alex in FW at Audi of Ft. Worth on University! More
The technician did a great job on finding what was wrong and repairing my car. The service was excellent. I always feel confident that my car is well taken care of and maintained before any problems arise. and repairing my car. The service was excellent. I always feel confident that my car is well taken care of and maintained before any problems arise. More
I brought my BMW to this dealership because it was closer for service. I had to get a loaner and to my surprise the windshield was cracked from one side to the other. Their service took forever to accomplish for service. I had to get a loaner and to my surprise the windshield was cracked from one side to the other. Their service took forever to accomplish. My service rep was not communicative with the progress. I would called the service manager per my concerns, he was never available and I would always leave messages for call back. Again to my surprise no one would respond. What kind of BMW dealership is this… So I decided to continue to drive across town for professional, quality, friendly BMW service. More
Great service! Great communication! Advisor DT excellent customer service! I would recommend service or purchase from BMW of Arlington! This dealership provides the best value for your money. excellent customer service! I would recommend service or purchase from BMW of Arlington! This dealership provides the best value for your money. More
I always use Bmw Of Arlington for my servicing. They’re quick, efficient and Richard Oropeza always keeps me up to date on the status of my vehicles. quick, efficient and Richard Oropeza always keeps me up to date on the status of my vehicles. More
My vehicle representative Great customer service. She walked me through the process of getting my BMW service very easy-going kept giving me constant updates. Thanks for your service walked me through the process of getting my BMW service very easy-going kept giving me constant updates. Thanks for your service More
Jessie Parker the service advisor at BMW was wonderful in taking care of my needs. After reviewing and finding problems kept me informed.from start to finish. Took care of warranty issues and even informed m taking care of my needs. After reviewing and finding problems kept me informed.from start to finish. Took care of warranty issues and even informed me of the oil service for life promotion More
Always friendly, but for the price, a car wash should be complimentary. We Still always enjoy our visits To BMW of Arlington. Always feel welcomed! complimentary. We Still always enjoy our visits To BMW of Arlington. Always feel welcomed! More
Vey professional service rep, they are very helpful in making sure my vehicle has been serviced right. Completely satisfied with the maintenance and services provided for my vehicle. making sure my vehicle has been serviced right. Completely satisfied with the maintenance and services provided for my vehicle. More
I love the service, everyone is friendly and professional. This is my preferred location for purchase, service and maintenance for my BMW. Five star dealership!!! professional. This is my preferred location for purchase, service and maintenance for my BMW. Five star dealership!!! More