Back

BMW of Arlington

Arlington, TX

4.4
1,041 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 1,041 reviews

August 21, 2021

So, my daughter wanted to trade in her Audi A4 for a new BMW X3. We had previously purchased the A4 from Mo/Alex when they were at Grapevine Audi just west of DFW Airport. Was a great experience once we h More

by TomBoyDFW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Saleh
Aug 24, 2021 -

BMW of Arlington responded

Thank you for your kind words about Mo and Alex! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your business and look forward to your next visit!

Aug 24, 2021 -

TomBoyDFW responded

Pleasure is mine! Thank you again!

August 19, 2021

The technician did a great job on finding what was wrong and repairing my car. The service was excellent. I always feel confident that my car is well taken care of and maintained before any problems arise. More

by joycepowcoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins , Marcus Gibbons
Aug 24, 2021 -

BMW of Arlington responded

Thank you for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

August 15, 2021

I brought my BMW to this dealership because it was closer for service. I had to get a loaner and to my surprise the windshield was cracked from one side to the other. Their service took forever to accomplish More

by Vann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager , Marcus Gibbons
Aug 19, 2021 -

BMW of Arlington responded

Thank you for your feedback about the lack of communication you had during your recent service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mo Saleh General Manager msaleh@bmwofarlington.com

August 13, 2021

Great service! Great communication! Advisor DT excellent customer service! I would recommend service or purchase from BMW of Arlington! This dealership provides the best value for your money. More

by MH0605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DT
Aug 17, 2021 -

BMW of Arlington responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant visit! We thank you for your business and look forward to your next visit!

August 11, 2021

I always use Bmw Of Arlington for my servicing. They’re quick, efficient and Richard Oropeza always keeps me up to date on the status of my vehicles. More

by steve m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Oropeza
Aug 17, 2021 -

BMW of Arlington responded

Thank you for your kind words for Richard, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

July 29, 2021

My vehicle representative Great customer service. She walked me through the process of getting my BMW service very easy-going kept giving me constant updates. Thanks for your service More

by mccray2beac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Miller
Aug 05, 2021 -

BMW of Arlington responded

Thank you for your kind words for Samantha! We thank you for your business and look forward to your next visit!

July 29, 2021

Jessie Parker the service advisor at BMW was wonderful in taking care of my needs. After reviewing and finding problems kept me informed.from start to finish. Took care of warranty issues and even informed m More

by kwesley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parker
Aug 05, 2021 -

BMW of Arlington responded

Thank you for your kind words for Jessie! We thank you for your business and look forward to your next visit!

July 21, 2021

Always friendly, but for the price, a car wash should be complimentary. We Still always enjoy our visits To BMW of Arlington. Always feel welcomed! More

by Porfirio Palacio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse parker
Jul 22, 2021 -

BMW of Arlington responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

July 17, 2021

Vey professional service rep, they are very helpful in making sure my vehicle has been serviced right. Completely satisfied with the maintenance and services provided for my vehicle. More

by patricianewton1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachell Barney
Jul 21, 2021 -

BMW of Arlington responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

Jul 21, 2021 -

patricianewton1986 responded

Very professional and helpful. I was very well pleased.

July 10, 2021

I love the service, everyone is friendly and professional. This is my preferred location for purchase, service and maintenance for my BMW. Five star dealership!!! More

by SLSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Silva
Jul 14, 2021 -

BMW of Arlington responded

Thank you, for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

...
35
...