Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Arlington
Arlington, TX
1,484 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR!
Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins.
We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth.
DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,484 reviews
June 25, 2025
Christian did great , had an understanding and was very knowledgeable . He promptly took care of the issue. Huge Rave to Christian and Mohammed for your excellent service . Ask for Christina upon arrival a knowledgeable . He promptly took care of the issue. Huge Rave to Christian and Mohammed for your excellent service . Ask for Christina upon arrival a d your service experience will be the best . More
by camuthusi
June 24, 2025
Takes a full day for service regardless of the fix needed. Oil change…full day. New tires…full day. Shuttle service was convenient. Service rep Christian was very helpful and kept me informed of pro needed. Oil change…full day. New tires…full day. Shuttle service was convenient. Service rep Christian was very helpful and kept me informed of progress. Car had large amount residue on center console from something gooey and should have been seen and cleaned before handing over the vehicle. I brought it to Christian’s attention and he cleaned it all up and apologized on his coworkers behalf. More
by Maritza
Employees Worked With
Christian
June 20, 2025
I couldn’t be happier with my experience at BMW Arlington! From the moment I pulled in, I was greeted with professionalism and genuine hospitality. But the true highlight of my visit was working wi Arlington! From the moment I pulled in, I was greeted with professionalism and genuine hospitality. But the true highlight of my visit was working with Reesh, my service tech extraordinaire! Reesh is the real deal—attentive, communicative, and absolutely on top of everything. He kept me in the loop every step of the way, explained things clearly (without all the jargon!), and made sure my BMW was treated with the care it deserves. You can tell he genuinely cares about the customer experience and takes pride in making sure things are done right. It’s rare to find service that feels both efficient and personal, but BMW Arlington and Reesh knocked it out of the park. I left feeling confident, informed, and honestly… a little spoiled by how smooth the whole process was. More
by Jay G.
Employees Worked With
Reesh Ismail
June 20, 2025
Great experience. I typically don’t take my cars back to the dealership for an oil change, but there were some issues that required the visit. Was I surprised. I’ll be I typically don’t take my cars back to the dealership for an oil change, but there were some issues that required the visit. Was I surprised. I’ll be bringing my BMW back to the dealership and refer my friends when they are looking for a car. More
by keith.bilbrey
Employees Worked With
Ray and John
June 18, 2025
BMW Arlington is committed to providing their customers with reliable and superior service. Especially, BMW, Service Advisor-Christian Carrero; he’s outstanding employee, he goes beyond expectations! In th with reliable and superior service. Especially, BMW, Service Advisor-Christian Carrero; he’s outstanding employee, he goes beyond expectations! In the future, I’ll definitely recommend BMW Arlington to my friends and family for their needs!!! More
by roselastreagle52
Employees Worked With
Christian Carrero
June 16, 2025
They had the vehicle I wanted. Salesman (Bernie) was helpful. Negotiations were brief. Paying cash. Processing paperwork was a HASSLE! They wouldn’t title the car the way I wanted Salesman (Bernie) was helpful. Negotiations were brief. Paying cash. Processing paperwork was a HASSLE! They wouldn’t title the car the way I wanted and had to get special permission for them to accept my check. Six days later they still hadn’t cashed it even though money was in account. More
by Al
Employees Worked With
Bernie
June 14, 2025
Our service advisor Rhene was really great. They did quality work and really fast. Thank you all for the help. Especially Rhene. They did quality work and really fast. Thank you all for the help. Especially Rhene. More
by thomastapia
Employees Worked With
