
BMW of Arlington
Arlington, TX
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Rami was the perfect service advisor . There were no additional surprise. Very honest and up front . Very concerned about customer comfort level. There were no additional surprise. Very honest and up front . Very concerned about customer comfort level. More
I love BMW of Arlington as they always get me in and out in a reasonable time. They keep me informed as they service my car. I love the new technology they send to my phone to let me know what's going on a in a reasonable time. They keep me informed as they service my car. I love the new technology they send to my phone to let me know what's going on and what they have looked at. Great job and service. More
BMW of Arlington is the most pleasant car service provider I’ve dealt with over my 40 years of driving. They are usually pretty close on both time and cost estimates. The waiting area is pleasant, wi provider I’ve dealt with over my 40 years of driving. They are usually pretty close on both time and cost estimates. The waiting area is pleasant, with free WiFi and cappuccino. I appreciate that they provide a Lyft to take me home and bring me back if my car stays overnight. And I love driving away every time in a freshly-washed car. More
I scheduled an oil change online and they paid $4. 74 for my oil change. Reason BMW sent me aI scheduled an oil change online and they paid $4.74 for my oil change. Reason BMW sent me up $100 gift card 74 for my oil change. Reason BMW sent me aI scheduled an oil change online and they paid $4.74 for my oil change. Reason BMW sent me up $100 gift card in the mail to use for service so that was fantastic. My service advisor. Brenda Garcia was very nice. The atmosphere was nice. I enjoyed everything I will go back. More
Service advisor Sean Riley was very attentive to my concerns and truly concerned about giving the highest quality customer service possible. .The Mechanics work and their communcation with service a concerns and truly concerned about giving the highest quality customer service possible. .The Mechanics work and their communcation with service advisor can be improved by holding a certain level of accountability on every vehicle they work on and properly informing the service advisor with accurate and timely information. The advisor has to take the hit whether the Mechanic screws up a job and also complimented when the Mechanic hold the standard expected by BMW rich history of excellence and quality. LETS GO!!! More
My last visit was very good one, during which I was convinced by the sales manger, Mr Carter to buy a new car. The car is wonderful one. I like to deal with BMW because it’s team gives you the full res convinced by the sales manger, Mr Carter to buy a new car. The car is wonderful one. I like to deal with BMW because it’s team gives you the full respect and excellent service. More