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BMW of Arlington

Arlington, TX

4.4
1,136 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,136 reviews

April 03, 2025

I love the professionalism and promptness in diagnosing repairs. I love that all the service advisors, work as a team and are willing to assist you. Chad, my service advisor is the best. He kept me informe More

by toshalove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in Service
Apr 07, 2025 -

BMW of Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

BMW Arlington has been my go-to dealership for BMW. The new showroom is nice and roomy, nice sales force too. More

by Cblucio
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hany Sharaf
Apr 06, 2025 -

BMW of Arlington responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

April 02, 2025

Process was easy & quick. Salesman and sales manager were friendly and down to earth, no high pressure sales experienced. Will work with this dealership for future needs. More

by mbcantu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Haney
Apr 06, 2025 -

BMW of Arlington responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

April 02, 2025

I went there for an oil change. They had friend staff. Clean facility. Great service. More

by Lnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
Apr 06, 2025 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Poor customer service, excessive wait time and conflicting message from the service department. Sovann Vun customer service rep stated numerous time the alignment was off and they kept having too More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sovann Vun
Apr 05, 2025 -

BMW of Arlington responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Director BMW of Arlington cnguyen@bmwofarlington.com

March 31, 2025

I mislead and charged for something i didnt receive. No one helped correct it. Sad More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene
Apr 05, 2025 -

BMW of Arlington responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Manager cnguyen@bmwofarlington.com

March 29, 2025

Excellent service. Ismail was very helpful and friendly. Explain everything about what my car need to be done for servicing More

by ekesh73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismail
Mar 30, 2025 -

BMW of Arlington responded

Hello, we're happy you found our staff Ismail to be so supportive during your experience here at BMW of Arlington. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

I love the atmosphere and friendly vibes! !! They make me feel welcome every time I go for whatever service I need. They will definitely take care of you with a smile on their face!!!😁😁 More

by ileviathomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Mott 5 stars
Mar 28, 2025 -

BMW of Arlington responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

curtesy exceptional professional cares about you needs in a car, suv or van would recommend More

by Mslee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
can not remember name but a A+, Debbie Wilson
Mar 28, 2025 -

BMW of Arlington responded

Hi Mslee, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 27, 2025

We used the valet service to get our car to and from the dealership and that went very smoothly. I was kept updated on the progress of my car thru text and email so I was aware of the status. Would defini More

by Tcoomes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
Mar 28, 2025 -

BMW of Arlington responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!