BMW of Arlington

Andy was nice salesman , but the sales manager lied to me about my three free oil change when I went to buy the bmw x7… after I got to location to buy the vehicle he said he didn’t know how he was going to f about my three free oil change when I went to buy the bmw x7… after I got to location to buy the vehicle he said he didn’t know how he was going to fit it in the deal after I had drove 50 miles and he told ANDY that it was included in deal! More

Service was great as usual at BMW Arlington. Chad is excellent! Thank you for your friendly service! Chad is excellent! Thank you for your friendly service! More

While I'm extremely pleased with the Oil Change and Inspection service received today and the professionalism from the service rep, I'm not as pleased by the fact that I had to return within two months Inspection service received today and the professionalism from the service rep, I'm not as pleased by the fact that I had to return within two months. The need for the change should have been noticed during the prior visit. I get it that the oil was drained in March (99K miles) due to another issue. Still the "math isn't mathing". Luckily, I had time for the appointment, but that's not always the case. Nevertheless, I will continually use BMW of Arlington. More

Excellent service, though at the beginning I did not know who to talk to as no one came to where I was dropping my car. After a few minutes (about 5) a service agent asked if someone had helped me though it who to talk to as no one came to where I was dropping my car. After a few minutes (about 5) a service agent asked if someone had helped me though it was only me in the service area More

This is my first time visiting this service centre everyone was very good. Fully satisfied with the service everyone was very good. Fully satisfied with the service More

They are prompt, responsive, and professional! Whoever answers the phone follows through with your request. This dealership has undergone change of ownerships and it doesn’t get better than now! G Whoever answers the phone follows through with your request. This dealership has undergone change of ownerships and it doesn’t get better than now! Great going! More

The service I received was excellent! They repaired my car quickly and Reesh in the service department kept me up to date with the status of my vehicle. He is very professional and inform They repaired my car quickly and Reesh in the service department kept me up to date with the status of my vehicle. He is very professional and informative. More

Sovann was the best! !! Absolutely great customer service. Service team was also great. Have never had an issue with this dealership when it comes to servicing my vehicle. !! Absolutely great customer service. Service team was also great. Have never had an issue with this dealership when it comes to servicing my vehicle. More

Went there for car service but felt like it was more about up charging… had to keep checking on my car while it was being washed, I was being told a few more minutes, it took about 45 min… overall the d about up charging… had to keep checking on my car while it was being washed, I was being told a few more minutes, it took about 45 min… overall the dealership was ok… More

I've owned BMW's for years from Memphis to Arlington, and this dealership is phenomenal. Customer service is outstanding explicitly Sovann Vun. She is amazing and her courtesy and professionalism is a 10 out this dealership is phenomenal. Customer service is outstanding explicitly Sovann Vun. She is amazing and her courtesy and professionalism is a 10 out of 10. The Technicians are amazing, and very thorough. I always appreciate the video they provide of my cars inspections when being serviced and the professionalism that comes along with it. I recommend this dealership if you are in the market for exceptional vehicles. More