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BMW of Arlington

Arlington, TX

4.4
1,048 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,048 reviews

December 18, 2024

Timely and professional assistance. My service advisor explained clearly what was to occur in my work service. More

by ralane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Marcus Gibbons
Dec 21, 2024 -

BMW of Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2024

great experience! They worked hard to get me the car I wanted for a great price. More

by Karenloenser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Hanlon, Tony Cerza, Bobby Murphy, Richard Barlow
Dec 20, 2024 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2024

I purchased a car from this dealership and live out of state. Nothing but problem after problem. Hany was the only dedicated person that I dealt with here. Though they say they make many out of state sale More

by TN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hany Sharef
Dec 21, 2024 -

BMW of Arlington responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mo Saleh General Manager msaleh@bmwofarlington.com

December 16, 2024

I always receive great service and the service team is always pleasant. I recommend this dealership. More

by tlg4756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
Dec 20, 2024 -

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2024

Mohammad was really helpful. I went for the break pad replacement but ending with some additional services. Mohammad arranged shuttles for my ride, also took care of the car prob More

by efazikram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Dec 13, 2024 -

BMW of Arlington responded

Hi, we are very happy Mohammad could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2024

This is the only BMW dealership I go too! The staff is very knowledgeable and understanding! Mohammad was new to me and he took very good care of me. I will be returning. More

by tammiecarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Dec 14, 2024 -

BMW of Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Everything was just great and I was kept informed about all that was being done with my car then was told what else was going to be needed More

by tyc6855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
Dec 13, 2024 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Riley could have done better keeping me informed. When I attempted to call the dealership I was placed on hold extended periods of time. I was disconnected three times. I asked to speak to a manag More

by debrawilliams272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrck, Marcus Gibbons
Dec 12, 2024 -

debrawilliams272 responded

I’m not sure if I will return to this dealership

Dec 13, 2024 -

BMW of Arlington responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Manager cnguyen@bmwofarlington.com

December 11, 2024

What makes BMW of Arlington stand out the most is their customer service from the service department. My experience with Reesh has always been of the utmost customer satisfaction. Thank you for going beyon More

by Crystal Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh
Dec 13, 2024 -

BMW of Arlington responded

Hi Crystal, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. If you have any further questions, please give us a call. We're always happy to help!

December 10, 2024

I had an appointment to get an oil change it was on a Saturday but time went by fast. More

by burleyvalerie5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Dec 13, 2024 -

BMW of Arlington responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!