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BMW of Arlington

Arlington, TX

4.4
1,086 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,086 reviews

January 05, 2024

Friendly service Provided explanation of services needed Pleasant waiting area Vehicle returned in timely manner More

by shirleysowels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Jan 06, 2024 -

BMW of Arlington responded

We are thrilled to hear that you had a friendly and informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

***Terrible experience at this dealership! ! I purchased a 2022 BMW 740 and they delivered it in the evening to my house. The next couple days after looking over the car I found out most of the More

by Brianblair74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy
Jan 09, 2024 -

BMW of Arlington responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 29, 2024 -

BMW of Arlington responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Mo Saleh General Manager msaleh@bmwofarlington.com

January 04, 2024

Andre and the office staff were very professional and helpful. I never felt pressured into any decision. More

by jaywhite674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 06, 2024 -

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled that Andre provided you with a professional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 03, 2024

Ronnie is always very helpful in assisting me in getting my vehicle serviced anytime I bring it in. This time around I needed my brakes done, and like clockwork he was able to make the transaction effortles More

by C. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie X., Marcus Gibbons
Jan 05, 2024 -

BMW of Arlington responded

It's fantastic to hear that you had a great experience and that Ronnie provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

I was very pleased with my service advisor and the way he responded to all of my questions. More

by Foster7762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Jan 04, 2024 -

BMW of Arlington responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

Thanks Brenda great work really appreciate it you were very helpful. Having a loaner was super helpful as well, thank you! More

by e.castillo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Jan 03, 2024 -

BMW of Arlington responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 31, 2023

Great car buying experience, Andy was top notch and was a pleasure to do business with. Thanks!! Very happy with our car and the service we received. Adrienne & Efrain Prieto More

by aeprieto23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Odeh
Jan 03, 2024 -

BMW of Arlington responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 27, 2023

The representative at the BMW of Arlington dealership provides excellent service timely responses. they are highly recommended in my book! More

by rodwill2592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Dec 28, 2023 -

BMW of Arlington responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

Christian took care of everything that I needed and provided exceptional service. Thanks Christian ✝️ ✝️He was helpful on all levels More

by Charles.nash1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 29, 2023 -

BMW of Arlington responded

It's fantastic to hear that you had a great experience and that Christian provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 26, 2023

Nice people, And friendly, and take time with customers, and be so patient with me More

by Dong Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Hanlon, Tony Cerza, Bobby Murphy, Richard Barlow
Dec 28, 2023 -

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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