BMW of Arlington

Courteous, got the job done in a timely manner. My experience was superb! I highly recommend to anyone. My experience was superb! I highly recommend to anyone. More

The staff is very responsive and helpful within the service department. The facility is always clean. Repairs are done within a reasonable time. service department. The facility is always clean. Repairs are done within a reasonable time. More

Very professional dealership with knowledgeable salespeople to meet you at your purchase needs and assistance salespeople to meet you at your purchase needs and assistance More

Brenda was amazing! My catalytic converter got stolen and she was able to expedite the service needed to be done. She updated me throughout the whole process. My catalytic converter got stolen and she was able to expedite the service needed to be done. She updated me throughout the whole process. More

Very well received and explained. Deal was better than any other BMW dealers in town. Robert and Hany were exceptional. Appreciate all of it. Deal was better than any other BMW dealers in town. Robert and Hany were exceptional. Appreciate all of it. More

Christian my SA was great giving me updates and telling me what was covered under warranty. I only want to deal with him from now on me what was covered under warranty. I only want to deal with him from now on More

All of the staff took time to greet or talk with me. Super courteous throughout the duration! Super courteous throughout the duration! More

I had an oil change and battery replacement done, it took a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say t a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say that she gave me discount. How did you give me discount when you added a miscellaneous fee to my total? Also when I was walking back up to her desk to talk about it, she was calling another customer names. This place is a joke. I’ll stick to my original BMW location, at least that don’t lie and add miscellaneous fees to service and say they have a discount. And I don’t know if they even changed my oil, the check engine light is still on and this message still shows as I was driving off. More

Great Service. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. More

The dealership is great with customer service. It’s very clean and professional. The staff is well averse in their respective positions. It’s very clean and professional. The staff is well averse in their respective positions. More