BMW of Arlington

Poor communication Not customer service friendly Not good service at all Never timely call vacks good service at all Never timely call vacks More

Had a great experience getting service here today. As soon as I arrived, someone was there to help. Pricing is better than any dealer in the dfw Area. Service was second to none. As soon as I arrived, someone was there to help. Pricing is better than any dealer in the dfw Area. Service was second to none. More

I have used this dealership exclusively for approximately 10 years. I greatly appreciate the professionalism of the service department. They, collectively, provide all the information I need to make decision 10 years. I greatly appreciate the professionalism of the service department. They, collectively, provide all the information I need to make decisions regarding the reliability of my BMW. They are friendly and respectful. More

Very unpleasant experience. No customer service at all. My rep, Kailey was very nonchalant. I’m standing there and she’s on the phone. It wasn’t until I spoke the words ‘ what’s No customer service at all. My rep, Kailey was very nonchalant. I’m standing there and she’s on the phone. It wasn’t until I spoke the words ‘ what’s going on’ before she gave me an explanation. My vehicle is driving differently. More

Overpriced service , good quality , good customer service The scheduling and loan car process is a breeze. Service advisor is efficient. Communication is through texting, without personal touch. Costumers The scheduling and loan car process is a breeze. Service advisor is efficient. Communication is through texting, without personal touch. Costumers have to assume the service is not completed if there is no call even at the end of the day. Final bill is different from the estimate by a big margin. More

Assistant Manager, Full of xxxx in the Service Department . Disgrace to the Fullest. Never Again, I feel that he racially profiled me and thought I was just some dumb xxxxxx. . Disgrace to the Fullest. Never Again, I feel that he racially profiled me and thought I was just some dumb xxxxxx. More

Christian helped talk with about my service needs. He was very nice and I observed him helping several customers. He remained professional and courteous no matter what issues came up. The work was don He was very nice and I observed him helping several customers. He remained professional and courteous no matter what issues came up. The work was done and the dealership ensured I had a lyft to get me back and forth during my appointment. More

Sovann was extremely helpful. Prompt service. Awesome communication. I will definitely bring my car here next time I need service. Prompt service. Awesome communication. I will definitely bring my car here next time I need service. More

Sean, was very helpful and allowed me to understand my service. It was a smooth process and waiting very minimal. service. It was a smooth process and waiting very minimal. More

Outstanding customer service and white glove treatment from beginning to end. Everyone treated us professionally and made sure our needs were met. Our salesman, Edin, was AMAZING. Of all the cars we have from beginning to end. Everyone treated us professionally and made sure our needs were met. Our salesman, Edin, was AMAZING. Of all the cars we have ever purchased, this was the finest experience, by far. More