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BMW of Arlington

Arlington, TX

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Reviews
Vehicles
4.4
1,041 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,041 reviews

October 24, 2023

Brenda Garcia is a great advisor who assisted me with my 428i. I plan to use this dealership for my other BMW for service as well. More

by bonitar_36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
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Nov 02, 2023 -

BMW of Arlington responded

It's wonderful to hear that Brenda is a great advisor who assisted you with your 428i. The fact that you plan to continue using BMW of Arlington for service on your other BMW is a testament to the quality of service you've received. Your positive feedback is much appreciated!

October 21, 2023

I scheduled an oil change online and they paid $4. 74 for my oil change. Reason BMW sent me aI scheduled an oil change online and they paid $4.74 for my oil change. Reason BMW sent me up $100 gift card More

by 13coleen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
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Nov 04, 2023 -

BMW of Arlington responded

It's great to hear that you had a positive experience with your oil change at BMW, especially with the $100 gift card from BMW and the service advisor, Brenda, who was very nice. Having a pleasant atmosphere and enjoying your overall experience can make a significant difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Service advisor Sean Riley was very attentive to my concerns and truly concerned about giving the highest quality customer service possible. .The Mechanics work and their communcation with service a More

by Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Riley
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Oct 20, 2023 -

BMW of Arlington responded

It's great to hear that your service advisor, Sean, was attentive to your concerns and committed to delivering high-quality customer service. Effective communication between mechanics and service advisors is essential for ensuring that the best service is provided to customers. It's important to hold everyone accountable for their work to maintain the high standards expected by BMW and its history of excellence. Your feedback highlights the importance of clear and timely information flow between the service advisor and mechanics. This can help ensure that any issues are addressed promptly and that the service meets or exceeds customer expectations. Your enthusiasm and commitment to maintaining BMW's standard of excellence are evident, and it's great to see your dedication to the brand. Our ultimate goal is your satisfaction! We look forward to your business with us again!

October 18, 2023

My last visit was very good one, during which I was convinced by the sales manger, Mr Carter to buy a new car. The car is wonderful one. I like to deal with BMW because it’s team gives you the full res More

by alameen2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter and Andrew
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Oct 20, 2023 -

BMW of Arlington responded

It's wonderful to hear that your recent visit to BMW was a good experience, and you were convinced to purchase a new car, which you find wonderful. BMW's team has impressed you with their full respect and excellent service, which is a great testament to our commitment to customer satisfaction. Enjoy your new BMW, and safe travels!

October 17, 2023

Andy is a great salesman and professional and also all personal are great professionals and polite More

by pedro.bernardini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Odeh
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Oct 19, 2023 -

BMW of Arlington responded

It's wonderful to hear that Andy and the entire team at the dealership are such great professionals and polite. Their dedication to providing excellent service is truly appreciated. Your satisfaction is our priority!

October 16, 2023

Good experience no wait time with an appointment. . courteous knowledgeable service guy Ronnie X nice surroundings More

by Nana!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie xaybanh
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Oct 16, 2023 -

Nana! responded

Good experience not to long wait time the price was right for once and great courteous knowledgeable and cute service guy Ronnie x and nice clean surrounds it was kool!

Oct 17, 2023 -

BMW of Arlington responded

Thank you for your kind words for our staff, we appreciate it!

October 15, 2023

I have owned 5 BMW and BMW is my go to dealership for my repair and maintenance needs. They are courteous, professional and thorough when explaining repairs in simple terms. More

by tinabrichardson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am loving my new service advisor John Sojdei. He was awesome!!!!, Marcus Gibbons
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Oct 17, 2023 -

BMW of Arlington responded

It's fantastic to hear that BMW of Arlington is your go-to dealership for repair and maintenance needs, especially as a loyal owner of 5 BMWs. We greatly appreciate your trust in our team, and we're here to continue providing you with courteous, professional, and thorough service, along with clear explanations in simple terms. Thank you for choosing us and being a valued BMW customer!

October 12, 2023

Great service. My car was worked on right away and finished the same day as promised. It was washed and looked so shiny. Very impressed with the dealership. We More

by stilley764@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Oct 13, 2023 -

BMW of Arlington responded

We're delighted to hear that you had a great service experience, with your car worked on promptly, completed as promised, and even washed to a shiny finish. Your satisfaction is important to us, and we're glad to know that any past issues have been resolved. Thank you for giving us another chance, and we appreciate your positive feedback!

October 12, 2023

BMW of Arlington was helpful in answering our questions and getting us in a wonderful new vehicle . More

by Ngan_dinh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Selby
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Oct 13, 2023 -

BMW of Arlington responded

We are delighted to hear that BMW of Arlington was helpful in answering your questions and assisting you in getting a wonderful new vehicle. It's great when a dealership can make the car-buying experience smooth and enjoyable. Thanks for sharing your positive experience!

October 08, 2023

I was very please with all the updates on my vehicle services and the timeline it took to finish. More

by tc118
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Oct 10, 2023 -

BMW of Arlington responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

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