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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.4
1,086 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,086 reviews

February 02, 2024

Mr Riley helped me learn more about my z4 than I could ever know. He went beyond just taking it in for repair! I spent money that I felt was worth the cost. I will return to your shop for service again, t More

by Kenneth D Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Feb 08, 2024 -

BMW of Arlington responded

We're delighted to hear about your positive experience with Mr. Riley and the service you received for your Z4. It's great to know that he went above and beyond to help you understand your vehicle and that you found the service worth the cost. Thank you for choosing our service, and we look forward to serving you again!

January 31, 2024

Great service Service staffs are knowledgeable, friendly and helpful. Completed the service and had the vehicle ready as promised. Thank you Team. More

by SG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann vun
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January 31, 2024

I wouldn’t take my car anywhere else. John was super helpful always on top of everything. My car got towed due to a flat tire. And the service was so amazing! I even got a Lyft from my w More

by jjj3beauties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brunson, Marcus Gibbons
Report | Print
Feb 02, 2024 -

BMW of Arlington responded

We're delighted to hear about your positive experience, and thank you for choosing our dealership! It's fantastic that John was super helpful and on top of everything, ensuring your satisfaction. We're glad the service, including the Lyft arrangement, met your expectations. We appreciate your loyalty and look forward to serving you again in the future!

January 31, 2024

Hassle free, excellent customer service, super fast no fluff. Just a great experience and great representatives. By far better than when I go to Mercedes! More

by Mr. Robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, Marcus Gibbons
Report | Print
Feb 02, 2024 -

BMW of Arlington responded

We're thrilled to hear that you had a hassle-free, excellent customer service experience with us and that it was super fast with no fluff. We appreciate your positive feedback about our representatives. We value your business and are here to provide great service whenever you need it!

January 31, 2024

Very responsive with timely communication before, during & after the service. Excellent outcome! Positive results and assistance. More

by Docattitude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SEAN RILEY
Report | Print
Feb 02, 2024 -

BMW of Arlington responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 30, 2024

The service was warm and friendly from the time I walked into the building. I was immediately greeted with great customer service. More

by davidreece
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Kia
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Jan 31, 2024 -

BMW of Arlington responded

We're glad to hear that you experienced warm and friendly service from the moment you walked in! Providing excellent customer service is our priority. We appreciate your feedback and look forward to serving you again!

January 25, 2024

I have always been a customer at this dealership and been generally satisfied. This time I took my car for oil change and as got out of there and got on freeway I got oil level low indicator. I had turn arou More

by asreedhar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann
Report | Print
Feb 02, 2024 -

BMW of Arlington responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (817) 461-9222. I look forward to speaking with you. Chuong Nguyen Service Director (817) 461-9222 cnguyen@bmwofarlington.com

January 20, 2024

Met with my new service representative and he walked me through the whole process and understood my concerns More

by e1cuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John,
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Jan 23, 2024 -

BMW of Arlington responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Great service as usual. very professional and a I always have a great experience at this location. More

by Eric Lindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Jan 23, 2024 -

BMW of Arlington responded

Thank you for the kind words Eric! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Took great care on the service performed on my vehicle. Advisor was very knowledgeable and made it an easy process. More

by joseapuga
Workmanship
Recommend Dealer
Yes
Employees Worked With
Remi
Report | Print
Jan 23, 2024 -

BMW of Arlington responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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