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BMW of Arlington

Arlington, TX

4.4
1,040 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,040 reviews

January 24, 2024

I have always been a customer at this dealership and been generally satisfied. This time I took my car for oil change and as got out of there and got on freeway I got oil level low indicator. I had turn arou More

by asreedhar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann
Feb 02, 2024 -

BMW of Arlington responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (817) 461-9222. I look forward to speaking with you. Chuong Nguyen Service Director (817) 461-9222 cnguyen@bmwofarlington.com

January 20, 2024

Met with my new service representative and he walked me through the whole process and understood my concerns More

by e1cuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John,
Jan 23, 2024 -

BMW of Arlington responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Great service as usual. very professional and a I always have a great experience at this location. More

by Eric Lindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Jan 23, 2024 -

BMW of Arlington responded

Thank you for the kind words Eric! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Took great care on the service performed on my vehicle. Advisor was very knowledgeable and made it an easy process. More

by joseapuga
Workmanship
Recommend Dealer
Yes
Employees Worked With
Remi
Jan 23, 2024 -

BMW of Arlington responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

In for Service. First time Ronnie handled my vehicle. Would highly recommend asking for him More

by stacyschmid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jan 23, 2024 -

BMW of Arlington responded

It's fantastic to hear that you had a great experience and that Ronnie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Christian, my service advisor, provided excellent assistance and displayed a high level of professionalism. He efficiently helped me complete my task, ensuring a quick and smooth process. Additionall More

by jannie wong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian - Service Advisor
Jan 13, 2024 -

BMW of Arlington responded

It's wonderful to hear about the excellent assistance and high level of professionalism displayed by Christian, your service advisor. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Our purchasing experience at BMW of Arlington was exceptional. Carter Selby made our experience one that was easy and hassle-free. Mr. Selby was extremely knowledgeable about the car, well informed, More

by tyeason1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Selby
Jan 13, 2024 -

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled that Carter provided you with an easy and hassle-free sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 12, 2024

Great dealership. Excellent service department. Love my Advisor Sovann. Their Lyft service to get you to and from the dealership is so convenient and helpful! More

by JLoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann. Service. 5 stars
Jan 13, 2024 -

BMW of Arlington responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Sean is very helpful assisting me today for car inspection and providing me Lyft rides back and fort of the dealership More

by Cesar Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jan 13, 2024 -

BMW of Arlington responded

It's fantastic to hear that you had a great experience and that Sean provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

This is my third BMW with BMW Of Arlington and I really love the customer service and the focus they give to you and you could really take your time to decide on what vehicles you want based on the feature More

by Racquisha.Finney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Selby
Jan 13, 2024 -

BMW of Arlington responded

It's fantastic to hear about your positive experiences with BMW Of Arlington, particularly the excellent customer service you've received. The fact that you've chosen us for your third BMW is a strong endorsement of our service quality. Kudos to Carter for his patience and understanding during your visit, even when you initially went in for an oil change with no intentions of buying a car. This flexibility and customer-centric approach contribute to a positive dealership experience. Congratulations on your new vehicle!

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