BMW of Arlington

I took my car in for an alignment and had to take it back due to the fact that it wasn't done correct. I was told there was a oil leak and a Front bushings were cracked and leaking. They told me the items w due to the fact that it wasn't done correct. I was told there was a oil leak and a Front bushings were cracked and leaking. They told me the items were not covered by my warranty and needed to be fixed immediately to the tune of $1882.80. I am a female and know repair shops do try to take advantage of women. Well I'm no dummy. I told them it should be covered under my certified pre owned warranty. Once again I was told it was not. I then took my car to a local BMW repair shop where they told me my issues should be covered by the warranty being my car only had 43k miles and less than four years old. I took my car to Sewell where I usually take it and they did the repairs and they WERE covered by my warranty. I DO NOT RECOMMEND THIS SERVICE CENTER. NOT HONEST!! SEWELL IS THE BEST DEALERSHIP IF YOU NEED SERVICE. More

My car went to Arlington BMW for a oil leak in April of 2023 has been back multiple times after this , the last visit was March 5 , 2024 for another oil leak that I thought was resolved in April 2023 , whi 2023 has been back multiple times after this , the last visit was March 5 , 2024 for another oil leak that I thought was resolved in April 2023 , while my car was in their care my window failed and would not let up and brake sensor came on during delivery. I felt like my car was at the shade tree mechanic not a prestigious BMW dealership. I rate them a zero if I could BMW said my Windows wouldn’t let up something regarding FCR or FRC failed. I shouldn’t have had to pay anything because this happened in their care and I was not advised of this until I arrived at the dealership the windows with a plastic bag over the Passenger left side and window down on the driver side. This was a horrible experience and a mess. I referred to them as a shade tree mechanic not BMW. More

Very responsible and provides great attention to detail. Customer service was great and very knowledgeable. Customer service was great and very knowledgeable. More

Very attentive to details , and make sure I got the fair price and coverage under warranty price and coverage under warranty More

We are now servicing my 2nd BMW In Arlington. They did a great job on this service keeping me updated on anything new they found with my car. Great job. They did a great job on this service keeping me updated on anything new they found with my car. Great job. More

Very professional and quick. Everyone was nice, I would recommend to family and friends! Great! Everyone was nice, I would recommend to family and friends! Great! More

Dealership was fair regarding trade-in of my vehicle. I'm still waiting for car mats. I'm still waiting for car mats. More

Great service very nice and friendly people will always come back for a purchase of a car come back for a purchase of a car More

Best BMW dealership in the Metroplex! Everyone is helpful... my sales advisor Andreas was the best! Patient, knowledgeable and helpful. Thank you BMW of Arlington, I'll be back! Everyone is helpful... my sales advisor Andreas was the best! Patient, knowledgeable and helpful. Thank you BMW of Arlington, I'll be back! More

Christian is a excellent worker. He addressed all my issues and concerns about my vehicle. He addressed all my issues and concerns about my vehicle. More