
BMW of Arlington
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,149 reviews
What makes BMW of Arlington stand out the most is their customer service from the service department. My experience with Reesh has always been of the utmost customer satisfaction. Thank you for going beyon customer service from the service department. My experience with Reesh has always been of the utmost customer satisfaction. Thank you for going beyond the call to take care of me as well as my vehicle. More
I’ve had Savonn as my service advisor for a while now and she’s always great! Been going to this BMW dealership for over 12 years! Highly recommend! she’s always great! Been going to this BMW dealership for over 12 years! Highly recommend! More
They were asked let down the back middle headrest that was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went t was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went they they stuck the broken part back on the headrest and left it. More
I am always treated well. Service check-in is quick and easy. My service advisor Jeff Higy sent a video and results from the on rack inspection of my car as well as a text to Service check-in is quick and easy. My service advisor Jeff Higy sent a video and results from the on rack inspection of my car as well as a text to let me know when the car was ready for pick up. More
Great service Advisor Chad. and when I picked up my vehicle amount was different then the estimate given to me.but they made it right. and when I picked up my vehicle amount was different then the estimate given to me.but they made it right. More
Reesh was my service advisor and he kept me informed, took great care of my vehicle and was extremely professional!! I’ve never seen someone hustle and stay on top of all the clients he deals with in suc took great care of my vehicle and was extremely professional!! I’ve never seen someone hustle and stay on top of all the clients he deals with in such a caring and professional way. More
Andy was nice salesman , but the sales manager lied to me about my three free oil change when I went to buy the bmw x7… after I got to location to buy the vehicle he said he didn’t know how he was going to f about my three free oil change when I went to buy the bmw x7… after I got to location to buy the vehicle he said he didn’t know how he was going to fit it in the deal after I had drove 50 miles and he told ANDY that it was included in deal! More