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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.4
1,095 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,095 reviews

October 02, 2024

The best car buying experience ever. Literally no hassling back and forth and willing to go the extra mile to help you out. More

by loribedolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Villanueva, Mo Saleh, Nasser Mohmaned
Report | Print
Oct 06, 2024 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

October 01, 2024

Great service overall will comeback Everything was good and fair,, will recommend to My friends More

by je3812761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons, Debbie Wilson
Report | Print
Oct 05, 2024 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

Close car initially, Poor communication. Run around with rental car. Dropped off car in June received it today. More

by 629anthony18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sovann Vun
Report | Print
Oct 05, 2024 -

BMW of Arlington responded

629anthony18, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the poor communication and the run around regarding your rental. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience Chuong Nguyen Service Director cnguyen@bmwofarlington.com

September 30, 2024

Great experience with salesman and other workers. I am satisfied with my purchase love it More

by williams.tanya43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
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Oct 05, 2024 -

BMW of Arlington responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2024

My service tech Anthony gave good clarity on the multi check inspection in the video. I appreciate that to the very best. My service advisor Kaleigh should have mentioned financing options with repairs be More

by brendajb79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Couch
Report | Print
Dec 13, 2024 -

BMW of Arlington responded

Thank you for the feedback!

September 28, 2024

Great service and a friendly staff that is very knowledgable. They saved me money and was done within a timely manner. More

by Tristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Abrams
Report | Print
Oct 02, 2024 -

BMW of Arlington responded

Hi Tristian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

I was scheduled with a loaner car but there wasn’t one when I get there. Not consistent with the price quoted over phone even though I confirmed it twice. It was end of the day and I was tired otherwise More

by ly7548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Carrero
Report | Print
Sep 28, 2024 -

BMW of Arlington responded

ly7548, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please, don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Director cnguyen@bmwofarlington.com

September 25, 2024

Very professional and courteous staff. I enjoyed my experience and would recommend them to my friends and family More

by mauricehenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Sep 29, 2024 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

September 25, 2024

Prompt with services. Easy to schedule appointments and takes great care of customers. Would continue to visit dealership for future services. More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Report | Print
Sep 29, 2024 -

BMW of Arlington responded

Hello Ash, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Great customer service through the entire process. The took care of the car and got me back on the road. More

by Michaelvcapps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Sep 29, 2024 -

BMW of Arlington responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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