BMW of Arlington
Arlington, TX
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Outstanding workmanship and superb customer service! They all find the time to for me in even on very short notice. Mr Myron Mott is the best service advisor that I’ve ever encountered in my BMW owner They all find the time to for me in even on very short notice. Mr Myron Mott is the best service advisor that I’ve ever encountered in my BMW ownership history. He always has a smile and an infectious positive attitude! More
Great service from the moment I pulled in and left. I was greeted by the service persons and he walked me through the process and ensured all was taken care of. I was greeted by the service persons and he walked me through the process and ensured all was taken care of. More
I received an excellent offer for oil change and an air filter. After which my car was washed and cleaned very nicely. My son was very pleased with the results filter. After which my car was washed and cleaned very nicely. My son was very pleased with the results More
I have been taking my 528I to this exact BMW dealership service dept. for many years and have spent thousands of dollars with them . Unfortunately yesterday I was hit with a snag regarding the noise I have service dept. for many years and have spent thousands of dollars with them . Unfortunately yesterday I was hit with a snag regarding the noise I have been complaining about to them for months since my last visit with Christian. 1st of all he did not meet my needs and expectations regarding the noise my driver front side was making leaving me confused on the service I requested not being attended to. Fast forward yesterday Vun my specialist was notified about my bad experience which totally ignored the fact I have been a loyal customer and wanted my gas tank filled since it was a qtr from E. She first quoted me $235 for my brake fluid to be flushed and my windshield wipers to be replace I was in total shock when the bill was $269 which I didn't mind paying but come on give me the correct amount. I have invest about 8k at this service shop and they have failed me complete . Now if Christian would of attended me correctly and I saw him neglect service that the mechanic was mentioning to him. Maybe I was dressed in my gym clothes but I was totally discriminated. Now my car repairs will cost me 4k to fix. I will never bring this location business ever! -Geo More