BMW of Annapolis
Annapolis, MD
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Service Advisor, Dante Butler, was very personable, knowledgeable and professional. I appreciated his assistance. He kept me informed and let me know what needed to happen. knowledgeable and professional. I appreciated his assistance. He kept me informed and let me know what needed to happen. More
BMW of Annapolis is the only BMW dealership nearby that I trust getting my car service done. All of the advisors are very good at what they do when it comes to explaining what needs to be done at the service trust getting my car service done. All of the advisors are very good at what they do when it comes to explaining what needs to be done at the service appointment. Nick was my service advisor this time around and provided me with professional service from start to finish. More
I have bought , sold , and maintenanced vehicles here and have had an overall postive experience. I think the only area this dealership falls short is the service department. The lack of communication while have had an overall postive experience. I think the only area this dealership falls short is the service department. The lack of communication while your car is in there hands insane. That being said the work is usually pretty timely and when they make a mistake they own it. Communication is key and if it was present the last 3 times I utilized their service I would have given them the highest rating I could. More
Tried to sell me a used SUV tonight that was MD inspected. The steering clunked loudly going around corners and the vehicle would not go over 2000RPMs with the pedal depressed to the floor. Total x inspected. The steering clunked loudly going around corners and the vehicle would not go over 2000RPMs with the pedal depressed to the floor. Total xxx vehicle that was highly misrepresented. More
From the time I arrived through my entire visit while waiting for my vehicle my service team was very courteous and had great customer service.. I enjoyed taking my vehicle to this location and look waiting for my vehicle my service team was very courteous and had great customer service.. I enjoyed taking my vehicle to this location and look forward for future visits. More
