BMW of Anchorage - Service Center

Allen is helpful and courteous. While I was frustrated to hear that I had to buy 4 new tires, Allen made the process as easy as possible. I was in and out the same day. While I was frustrated to hear that I had to buy 4 new tires, Allen made the process as easy as possible. I was in and out the same day. More

Son’ car Dropped it off, problems were checked, got a phone call telling me the problem and an estimate for fixing them. Was called when was done. Excellent Dropped it off, problems were checked, got a phone call telling me the problem and an estimate for fixing them. Was called when was done. Excellent experience More

Allen is amazing! I have always been impressed with Allen. Allen has great communication, great professionalism, and great follow through. Allen always has a smile on h I have always been impressed with Allen. Allen has great communication, great professionalism, and great follow through. Allen always has a smile on his face and it’s ALWAYS a pleasure dealing with him, never a bad experience. I’ve always seen him on top of his game, even running around making everyone happy even though he had one good leg to walk on at the time. Bruce was amazing too but he has left so Allen is my main man now, no worries though, I’m in great hands. More

windshield replacement The only dealer I have heard of that does windshield replacement in house instead of sending them to other installers. I like having a highly trained The only dealer I have heard of that does windshield replacement in house instead of sending them to other installers. I like having a highly trained factory technician putting my new windshield in with the proper tools and the proper way, I don't want a some hack putting a $1500.00 heads up display windshield in my expensive car. very happy with the service. More

Had Dinan stage 2 upgrade done Customer courtesy shuttle delivered me to work and My car was done with the upgrade by 1:00. Nico called me and promptly let me know it was ready to Customer courtesy shuttle delivered me to work and My car was done with the upgrade by 1:00. Nico called me and promptly let me know it was ready to go. I was pleased with the overall technical results for the install and the staff were friendly and easy to work with. Job well done. Hopefully they keep up this trend, because my last experience with the vehicle we just purchased for my wife didn’t go quite as smoothly- More

JUST WHAT I EXPECT FROM A GERMAN REPAIR SHOP. So often we talk about how customer service is terrible in Alaska because we have no other choice. Thanks to Allen and his crew to prove this to not a So often we talk about how customer service is terrible in Alaska because we have no other choice. Thanks to Allen and his crew to prove this to not always be the case. I was kept up to date and vehicle was completed 3 days early. More

excellent, amazing service! Allen in the service department is awesome! Friendly, knowledgable, and very professional! The service techs were also extremely friendly and knowle Allen in the service department is awesome! Friendly, knowledgable, and very professional! The service techs were also extremely friendly and knowledgable. It was a really great experience! I didn’t have to wait long and they had my car done early. VERY impressed with the visit!! Thank you! More

Excellent professional and courteous service. Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be t Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be taken care of. Couldn't ask for better than that. More

EXCELLENT!!! I have NEVER had a bad experience with BMW of Anchorage. They always strive to accommodate my needs; always above and beyond. I highly recommend buy I have NEVER had a bad experience with BMW of Anchorage. They always strive to accommodate my needs; always above and beyond. I highly recommend buying/servicing your vehicle with them. You won’t be disappointed. More

Extra effort Nico went out of his way to make sure I was not only taken care of but gave me a feeling that I was a special customer. I extended my warrantee and a Nico went out of his way to make sure I was not only taken care of but gave me a feeling that I was a special customer. I extended my warrantee and although quite expensive I feel I made a good investment because if work is needed this service department will handle it well. More