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BMW of Anchorage - Service Center

Anchorage, AK

4.9
154 Reviews

154 Reviews of BMW of Anchorage - Service Center

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October 28, 2024

Matt in the service department is amazing! I thought I needed an alignment and tires. It turns out, I just needed tires! And he gave me an alignment anyway because it was in special and I didn More

by Weelspin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Oct 30, 2024 -

BMW of Anchorage responded

We're delighted to hear that Matt provided such excellent service at BMW of Anchorage! It's great to know he went above and beyond, saving you money while ensuring your vehicle was in top shape. Thanks for sharing this fantastic experience with us, please know that we are here for any future needs!

October 27, 2024

BMW of Anchorage is awesome. Trenton and Matt of the service are friendly and most helpful. I would recommend BMW of Anchorage to all, and I had a great experience!!!! More

by scheron32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton and Matt
Oct 28, 2024 -

BMW of Anchorage responded

Thank you for the glowing review! We're delighted to hear that Trenton and Matt provided such friendly and helpful service at BMW of Anchorage. We appreciate your recommendation, and we're thrilled you had a great experience with us!

October 27, 2024

Trent always delivers the best service and standards. He is so helpful and great to work with. Please give him a bonus! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Oct 28, 2024 -

BMW of Anchorage responded

It’s wonderful to hear from you, Laura! Thank you for recognizing Trent's outstanding service at BMW of Anchorage. We’re thrilled that he made such a positive impression during your visit. We look forward to welcoming you back soon!

October 27, 2024

Have purchased both used and new. Have had warranty and aftermarket parts service. Always professional and the team is always going the extra mile for you. Best dealership in Anchorag More

by M440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Oct 28, 2024 -

BMW of Anchorage responded

Thank you for sharing your positive experience with BMW of Anchorage! We're delighted to hear that our team consistently goes the extra mile and provides professional service. We appreciate your support and look forward to serving you again in the future!

October 26, 2024

Matt Carberry is a terrific customer service rep! He is friendly, efficient, and knowledgeable. It's a pleasure working with him at BMW of Anchorage. More

by kimwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Oct 28, 2024 -

BMW of Anchorage responded

It’s wonderful to hear about your positive experience, Kim! We’re thrilled that Matt provided you with friendly and efficient service at BMW of Anchorage. Thank you for recognizing his efforts, and we look forward to assisting you again in the future!

October 25, 2024

Great Service all around. Matt was awesome and helpful. Thankful for the shuttle service and the video walking through the services provided. More

by Kcampbell411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 25, 2024 -

BMW of Anchorage responded

We're delighted to hear that Matt and the team at BMW of Anchorage provided you with great service! It's wonderful knowing our shuttle service and video walkthrough added value to your experience. Thank you for sharing this feedback!

October 24, 2024

Writing a review of the BMW shop in anchorage is like eating angel food cake. Its an amazing experience even if you have to wait, the smiling faces and comfortable conversation make things all feel like More

by Wnwladyalfresco@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

BMW of Anchorage responded

Thank you for sharing such a delightful review of your experience at BMW of Anchorage! We're glad to hear that our team made the wait enjoyable with their friendly service. We appreciate your support and look forward to welcoming you back anytime!

October 24, 2024

The Service department and specifically Trent are great at Customer service. Always thoughtful and helpful. More

by HMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

BMW of Anchorage responded

We're delighted to hear that Trent and our service department at BMW of Anchorage provided you with thoughtful and helpful customer service. Thank you for sharing your experience!

October 24, 2024

Great customer service! Service department check everything in my car was working properly, even I had the battery of my key die. They change it even without me asking. More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall 5 stars!!
Oct 25, 2024 -

BMW of Anchorage responded

Rosa, we're delighted to hear that our service team at BMW of Anchorage went above and beyond for you! Thank you for sharing your experience with us. Safe travels!

October 23, 2024

Friendly & reliable service, from check-in to shuttle service to bill pay and pickup. Always service with a smile. More

by LMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent & Matt
Oct 23, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're delighted to hear that our team provided friendly and reliable service throughout your visit. We look forward to serving you again in the future!

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