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BMW of Anchorage - Service Center

Anchorage, AK

4.9
143 Reviews

143 Reviews of BMW of Anchorage - Service Center

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November 05, 2024

Always great, top notch, next level service and care. Matt sets the standard, provides education and goes above and beyond. More

by jameslarson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

BMW of Anchorage responded

James, we're delighted to hear that Matt and the team at BMW of Anchorage provided you with exceptional service. Your feedback means a lot, and we're glad we could exceed your expectations! Until next time, we wish you safe travels.

November 04, 2024

My car is my baby and gets the best care from BMW service and Trent in particular. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall gets 5 stars!
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Nov 05, 2024 -

BMW of Anchorage responded

Thank you for sharing, Beverly! It’s wonderful to know that your car receives the top-tier care it deserves from Trent and our BMW of Anchorage service team. We’re honored to look after your "baby" and look forward to keeping it in great shape for many more miles!

November 03, 2024

The process for scheduling service on-line is excellent. They communicate throughout the process and do a great job. More

by Scymina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mendendall
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

We appreciate your feedback, Scymina! It’s fantastic to hear that you found our online service scheduling process excellent and that our team at BMW of Anchorage maintained clear communication throughout. Thank you for your kind words, and we look forward to assisting you again in the future!

November 02, 2024

Matt was great to work with! I went in for routine service and my car is all set for winter driving now. I always get great service at Anchorage BMW. More

by craftyme77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

Thank you for your wonderful feedback! We’re glad to hear that Matt provided great service and got your car ready for winter driving at BMW of Anchorage. Your continued trust in us means a lot, and we look forward to seeing you again for your next service!

November 02, 2024

1st class product and 1st class service! Beyond my expectations. Exceptional attention to detail and care! More

by jcogdillsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mindenhall
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

It’s fantastic to hear about your experience! Thank you for sharing your kind words about the first-class product and service at BMW of Anchorage. We’re thrilled that we exceeded your expectations with our attention to detail and care. We look forward to assisting you again in the future!

November 02, 2024

Very professional and caring of taking care of customers needs and concerns in a timely manner More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

We appreciate you for sharing your experience, Sandy! It’s wonderful to hear that our team at BMW of Anchorage demonstrated professionalism and care in addressing your needs and concerns. Thank you for your kind words, and we look forward to seeing you again soon!

October 30, 2024

Matt in service did an amazing job ensuring I got a good set of tires and an alignment. I even found out stuff I didn’t know! Awesome experience and amazing work! More

by Weelspin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Oct 30, 2024 -

BMW of Anchorage responded

Thank you for your feedback! We're delighted to hear that Matt provided you with exceptional service at BMW of Anchorage. It’s great that he ensured you got a good set of tires and an alignment while sharing valuable information with you. We appreciate your kind words and look forward to assisting you again in the future!

October 29, 2024

BMW of Anchorage always makes me feel cared for—they’re looking out for me and my car! More

by Zardnace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Report | Print
Oct 30, 2024 -

BMW of Anchorage responded

It's great to hear from you, Zardnace! Thank you for your kind words about BMW of Anchorage. We're thrilled to know you feel cared for and supported in your vehicle's needs. Your satisfaction is our priority, and we look forward to seeing you again soon!

October 28, 2024

Matt in the service department is amazing! I thought I needed an alignment and tires. It turns out, I just needed tires! And he gave me an alignment anyway because it was in special and I didn More

by Weelspin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Oct 30, 2024 -

BMW of Anchorage responded

We're delighted to hear that Matt provided such excellent service at BMW of Anchorage! It's great to know he went above and beyond, saving you money while ensuring your vehicle was in top shape. Thanks for sharing this fantastic experience with us, please know that we are here for any future needs!

October 28, 2024

Trent is the absolute best in the game! I never dread having to drop my favorite car off. More

by Cinscho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhal
Report | Print
Oct 28, 2024 -

BMW of Anchorage responded

Thank you for your wonderful feedback, Cinscho! It's great to hear that Trent has made your experience at BMW of Anchorage so enjoyable. We love that you feel comfortable dropping off your favorite car, and we can't wait to assist you again soon!

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