BMW of Anchorage - Service Center

Great Service! Helpful employees, fast reasonable service, quality work. The detailing was excellent, it looked like a brand new car! Prices are fairly reasonable fo Helpful employees, fast reasonable service, quality work. The detailing was excellent, it looked like a brand new car! Prices are fairly reasonable for a dealership. More

Annual Service I was late for my appointment and despite that my service was completed shorter than I thought. Along with the required service my car was washed & va I was late for my appointment and despite that my service was completed shorter than I thought. Along with the required service my car was washed & vacuumed. Good job! Did not rate price as it was not applicable More

Summer Tire Change Over Bruce always goes the extra mile for me and has consistently taken great care of both my vehicle as well as ensured I received great service. Bruce always goes the extra mile for me and has consistently taken great care of both my vehicle as well as ensured I received great service. More

service of BMW 650 done well and everything on time this is what i look for when having my cars serviced at BMW Always go the extra mile by detailing the car when done done well and everything on time this is what i look for when having my cars serviced at BMW Always go the extra mile by detailing the car when done More

Allen and Phyllis have been so pleasant to work with. All the employees are very helpful and pleasant to work with. I really appreciate that, being a Single female. I have always been treated with res All the employees are very helpful and pleasant to work with. I really appreciate that, being a Single female. I have always been treated with respect. More

Front end and checkup Outstanding. Allen was very welcoming. I trust this dealership entirely for two reasons. First, they specialize in BMW’s but secondly they have always Outstanding. Allen was very welcoming. I trust this dealership entirely for two reasons. First, they specialize in BMW’s but secondly they have always been spot on with performance and customer service. More

BMW Spa Treatment Job was done well and completed ahead of schedule. Only negative was it was confusing as to where to go to deliver the car for service, but that probl Job was done well and completed ahead of schedule. Only negative was it was confusing as to where to go to deliver the car for service, but that problem will be resolved when the remodeling of the dealership is completed later this year. More

My x3 broke down in Willow, Alaska. Bruce Pederson, Anchorage Service Manager arranged for towing and transportation for me and my family back to Anchorage. We were in a remote area but Bruce Pederson, Anchorage Service Manager arranged for towing and transportation for me and my family back to Anchorage. We were in a remote area but help arrived in 45 minutes! Using BMW towing saved us a four hour wait. Bruce understood immediately what the problem was and reassured me that all would be taken care of. In fact, My car was repaired the next day. Washed and ready to go. I couldn't be happier. Bruce has always come thru for me. I have had two BMW's in the last 10 years and will always have a BMW. I spoke with Phyllis Halverston about future new BMW. Not quite ready to purchase one at this time. More

Good Service Had my X1 serviced recently as well as a full detailing of the vehicle....good work. This included a shuttle service to and from my residence which w Had my X1 serviced recently as well as a full detailing of the vehicle....good work. This included a shuttle service to and from my residence which was greatly appreciated as the work took a bit longer than I really wanted to wait for :) More

Great Over all it was a good experience. Only thing I did not like was that when parts needed to be ordered they ordered the wrong parts. Was fix by overnig Over all it was a good experience. Only thing I did not like was that when parts needed to be ordered they ordered the wrong parts. Was fix by overnighting the part over but I do not live in anchorage so if I was only their for a couple of days then that would have not worked. Also when I bought a new key they did not program all the features so I had to come back. Not really happy about having to come back and forth all the time. Service Nico was good and I thank him a lot for what he did understanding that I live on Kodiak he was great to work with. Thank you. More