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BMW of Anchorage - Service Center

Anchorage, AK

4.9
143 Reviews

143 Reviews of BMW of Anchorage - Service Center

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November 19, 2024

Everyone is always so nice and helpful! I have never had a bad experience at this dealership. More

by Kiristilwell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

BMW of Anchorage responded

Kiristil, thank you for your kind words! We're thrilled to hear that you’ve consistently had a great experience at BMW of Anchorage. It’s always a pleasure to assist you, and we look forward to seeing you again soon!

November 18, 2024

Very knowledgeable staff and honest discussion about all aspects of our vehicle’s service needs and more. More

by Bbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall, 5 stars
Report | Print
Nov 18, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with us! We're so glad to hear that you had a positive interaction with our team and found them knowledgeable and honest about your vehicle's service needs. We appreciate your trust in us and look forward to assisting you again in the future!

November 17, 2024

We as a family have purchased 3 BMWs and 3 other brand vehicles. I have purchased vehicles at other dealerships and gotten service at them in the past, there is no comparison! BMW service managers are s More

by Jomullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
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Nov 18, 2024 -

BMW of Anchorage responded

Jomullen, we're delighted to hear that Trent and Nathan have made such a positive impact on your experience at BMW of Anchorage! It's fantastic to know our team has provided exceptional service for you and your family. Thank you for choosing us time after time!

November 16, 2024

Appreciate the consistency and customer service provided by Trent. He is always the most knowledgeable and available. More

by debbieheinbockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent and Alex
Report | Print
Nov 18, 2024 -

BMW of Anchorage responded

Debbie, thank you for your kind words! We’re so glad to hear that Trent consistently provides you with knowledgeable and attentive service. We truly appreciate your trust and look forward to continuing to assist you!

November 15, 2024

Alec Carney was very helpful in deciding what was best for me. He knew what was best for my car. More

by randson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

BMW of Anchorage responded

Randson, thank you for your great feedback! We’re so glad Alec was able to assist you in finding the best solution for your car. It’s fantastic to hear his expertise made a difference, and we look forward to serving you again at BMW of Anchorage!

November 12, 2024

I have a 2015 BMW that runs perfectly so I just go to the dealership for routine maintenance. The service department is always prepared when I arrive and it is a quick and painless process checking in and ou More

by Cathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Report | Print
Nov 13, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience, Cathleen! We're thrilled to hear that your 2015 BMW is running perfectly and that our service department continues to meet your expectations for routine maintenance. It's great to know that your vehicle is well cared for by our team. We appreciate your trust in us and look forward to assisting you again in the future!

November 09, 2024

Shout out to Matt and Trent on the service side for being amazing and always helping us with our car needs! Also, shout out to Phyllis, Corey, Travis, and Robert on the sales side for always helping us with More

by PETROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry, Trent Mendenhall, Robert Dorshkind
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Nov 11, 2024 -

BMW of Anchorage responded

Thank you for the fantastic review, Petros! We're thrilled to hear that Matt, Trent, Phyllis, Corey, Travis, and Robert have consistently provided you with excellent service and support. It’s wonderful to know that our BMW of Anchorage team continues to meet your expectations. We truly appreciate your loyalty and look forward to helping you with your next car!

November 08, 2024

Matt my service advisor goes above and beyond to provide great service and Joe my technician does a terrific job working on my cars and he is so knowledgeable, helpful and accommodating. Fantastic employee More

by primpingpooches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
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Nov 08, 2024 -

BMW of Anchorage responded

It's wonderful to hear that Matt and Joe are providing exceptional service at BMW of Anchorage! We're grateful for your feedback and thrilled our team could make such a positive impact. Thanks for choosing us, we look forward to serving you again!

November 07, 2024

The staff is very kind and helpful. Matt and Alex provide a great service experience. More

by guzmanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Anchorage responded

Thank you for your kind words! We’re thrilled to hear that Matt and Alex provided you with a great service experience. Our team works hard to ensure every visit is a positive one, and we look forward to helping you again soon!

November 07, 2024

My husband and I appreciate the professional service we get from your service agents Trent and Jeremy. More

by chrisvasileff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Nov 08, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience! We’re so glad to hear that Trent and Jeremy have provided you and your husband with professional service. We truly appreciate your trust in us and look forward to assisting you again in the future!

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