BMW of Anchorage | Page 28

Winter Tires installation The service was great and the vehicle was returned promptly and washed as promised. The dealership was very helpful in seeking a set of winter tires The service was great and the vehicle was returned promptly and washed as promised. The dealership was very helpful in seeking a set of winter tires for the vehicle. More

Curt Fabrizio and Jennifer are phenomenal I'm pleased with the experience. Curt is is the most amicable, courteous and professional person I have ever had the pleasure of dealing with I'm pleased with the experience. Curt is is the most amicable, courteous and professional person I have ever had the pleasure of dealing with More

Great Sales person was great to work. Never pressured us to buy. Worked with us for a couple of months. I would work with the sales person for my next ve Sales person was great to work. Never pressured us to buy. Worked with us for a couple of months. I would work with the sales person for my next vehicle purchase. More

Customer service like it used to be I began my buying experience with curiosity about the BMW brand because a few of my friends own them. I was not prepared to buy and visited Anchorage I began my buying experience with curiosity about the BMW brand because a few of my friends own them. I was not prepared to buy and visited Anchorage BMW in winter 2015. Jack showed me the BMW products and explained all the features and benefits of owning a BMW. He also took me on a test drive in and X model. The roads were icy and the BMW handled amazing at somewhat high speeds on the ice and never broke loose. I thanked Jack for his time and returned home. April 2016 I visited the dealership again to get a look at the BMW X5. Only spent a few minutes at the dealership and was treated well. Over the next month Anchorage BMW contacted me a few times to check my interest. I decided that an X5 was the vehicle for me but had not chosen a vehicle yet. The dealership has many used and new to choose from, so my friend and I drove 4 hours to Anchorage with my 2006 H2 Hummer and 2015 Ram 1500 to possibly trade-in. Jack cam to work on his day off and worked with me to find the right X5. We first looked at 35i models but I wanted more power. He then showed me a new 2015 X5 50i. Wow, what a cool vehicle. I fell in love with it immediately. Anchorage BMW gave me a fair trade on my vehicles and I drove home in my new X5 50i. Jack has since followed up with several phone calls to make sure I am completely satisfied. Customer service is difficult to come by in today's society. Most buying experiences are fair to poor. (Mostly poor) Anchorage BMW has customer service as it should be. They care about customer satisfaction because they obviously believe that good customer service brings people back to buy new cars over and over. Happy customers also tell their friends and business associates. Word of mouth recommendations cannot be replaced by any other form of advertising. Anchorage BMW is successful because of their great customer service and they also sell a quality product. Thanks. Doug Hodges - Nikiski Alaska More

Service Rendered I certainly was treated like a special customer. Everything mentioned that had to be done was indeed completed in a timely manner. The delivery and I certainly was treated like a special customer. Everything mentioned that had to be done was indeed completed in a timely manner. The delivery and pick up was extremely helpful. Thank you for your outstanding service! Harold Nonneman More

Friendly, efficient. BMW service is prompt, friendly, and efficient. We were in a tight timeframe during this visit and they easily accommodated us. I have full confidence BMW service is prompt, friendly, and efficient. We were in a tight timeframe during this visit and they easily accommodated us. I have full confidence in them. More

Prompt and Professional My service adviser ensured my new summer tires were quickly and professionally installed and I was back on the road. Thank you for the great service My service adviser ensured my new summer tires were quickly and professionally installed and I was back on the road. Thank you for the great service Bruce! More

Wonderful and Professional I enjoyed the professional atmosphere and friendly sales folks. A welcome relief from other dealerships. No pressure or obnoxious sales tactics. They I enjoyed the professional atmosphere and friendly sales folks. A welcome relief from other dealerships. No pressure or obnoxious sales tactics. They know their product and express an interest in your needs. More

I continue to receive excellent service from BMW of Anch, My BMW is almost 7 years old. Since I purchased my vehicle during 2009, I have always received excellent service that meets or exceeds my expectatio My BMW is almost 7 years old. Since I purchased my vehicle during 2009, I have always received excellent service that meets or exceeds my expectations! More

Check engine light on - needed NOX valve repaired Quick service and great staff makes repair jobs easy for the customer. Always a pleasant experience plus they always give me a nice loaner vehicle whi Quick service and great staff makes repair jobs easy for the customer. Always a pleasant experience plus they always give me a nice loaner vehicle while I'm without my car More