BMW of Anchorage

My experienced was great ...no hazzle When I called to make an appointment since I live in Kodiak, Alaska.... I told Jennifer what I wanted done... my annual change oil/filter, check the When I called to make an appointment since I live in Kodiak, Alaska.... I told Jennifer what I wanted done... my annual change oil/filter, check the brakes, my tires/pressure, replace my wiper since its not working properly and check over all, then Phyllis make a follow up just making sure that i'm confirmed on the date I gave them. So while my car is in the shop , we need to do couple of errands... the best part is they have a service car that will pick you up and drive you wherever your destiny is. The driver's name Debbie Dean..... she's a super woman. Over all BMW-Anchorage has excellent CS, friendly and very accommodating More

Customer service Bruce Pedersen provides excellent customer service every time I speak with him over the phone or in person. He goes above and beyond to ensure everyth Bruce Pedersen provides excellent customer service every time I speak with him over the phone or in person. He goes above and beyond to ensure everything is taken care of. I have recommended the dealership several times solely based on him. More

oil change I purchased the lifetime oil change several years ago...it's a good deal. (prepaid) had some coffee and read a book while I waited. I purchased the lifetime oil change several years ago...it's a good deal. (prepaid) had some coffee and read a book while I waited. More

A positive experience My questions were answered promptly and I felt comfortable in pursuing a lease of a new vehicle. Jennifer Bohannon was very helpful and was not high My questions were answered promptly and I felt comfortable in pursuing a lease of a new vehicle. Jennifer Bohannon was very helpful and was not high pressure. It was a positive experience. . . More

New key, future purchase reconnaissance while waiting for se All staff were Very professional and friendly. Service staff was very attentive and had helpful information about my vehicle. Sales staff was very All staff were Very professional and friendly. Service staff was very attentive and had helpful information about my vehicle. Sales staff was very knowledgeable of product and no sales pressure. More

Shuttle Service The Shuttle Service was amazing. Fast, efficient and fun! Snacks and drinks available, comfortable vehicle and friendly drivers. Upon completion of The Shuttle Service was amazing. Fast, efficient and fun! Snacks and drinks available, comfortable vehicle and friendly drivers. Upon completion of the vehicle service, I was picked up promptly. Thank you so very much, for the great customer service! More

Fast service. BMW service department is really fast. So far I have had 2 visits and both had my car done in less then 24 hours. Love the detailed report of any othe BMW service department is really fast. So far I have had 2 visits and both had my car done in less then 24 hours. Love the detailed report of any other issues and work performed when finished also. More

Best car buying experience Everyone at BMW was amazing, however it was Phyllis who really went above and beyond, she made buying my new car such a great experience. I will conti Everyone at BMW was amazing, however it was Phyllis who really went above and beyond, she made buying my new car such a great experience. I will continue to sing her praises and look forward to my next car buying experience with her! More

Thanks to Jennifer The overall experience was excellent thanks to Ms. Jennifer Bohannon — she was terrific! Selection, ordering, shipping, and pickup in Monterey wa The overall experience was excellent thanks to Ms. Jennifer Bohannon — she was terrific! Selection, ordering, shipping, and pickup in Monterey was virtually seamless. Thank you! More

Excellent customer service I had my car detailed and it looks fabulous. I am in love with my car all over again! As always, Bruce is a pleasure to work with. I had my car detailed and it looks fabulous. I am in love with my car all over again! As always, Bruce is a pleasure to work with. More