BMW of Anchorage

The Ultimate Driving Machine My 6th BMW purchased at the same dealer. I am always treated as a friend than a customer. They all know be by name and respect my wishes. I consider m My 6th BMW purchased at the same dealer. I am always treated as a friend than a customer. They all know be by name and respect my wishes. I consider most of the staff as friends than business related. I have owned many different makes and models buy i'm always drawn back to the BMW brand. Keep it up guys!! More

Great Service I'm? get glad you finally finished the remodel. A better method of vehicle drop off check in needs to be implemented. I love Debbie the courtesy drive I'm? get glad you finally finished the remodel. A better method of vehicle drop off check in needs to be implemented. I love Debbie the courtesy driver. The waiting area is really nice. They did a great job this time. More

Lot's of fun and proffessional! I was a very patient buyer who was determined to wait for the car and price I wanted. I never felt rushed or pushed into anything that did not meet I was a very patient buyer who was determined to wait for the car and price I wanted. I never felt rushed or pushed into anything that did not meet my criteria. When my salesmen Matt called me with the car he felt was for me , I took one look, and said, awesome!!! Great job Matt and Jack. Although the car was a little out of my price range, Sales manager Travis Palmer worked magic to help me get the payments and a price on the car to make it all work. Buying a car should always be this much fun! Jack Lewis, Restaurant Owner, Anchorage, Alaska More

I had another wonderful experience with Anchorage BMW I've never had a bad experience with Bruce at BMW. He as well as everyone there, has always gone above and beyond to help me with any issues. I apprec I've never had a bad experience with Bruce at BMW. He as well as everyone there, has always gone above and beyond to help me with any issues. I appreciate all the help they've given and will continue to get my maintenance done at BMW of Anchorage. More

Punctual and friendly service the vehicle was brought in for routine service and was returned in the same day as promised; vehicle was washed and the interior was vacuumed; frien the vehicle was brought in for routine service and was returned in the same day as promised; vehicle was washed and the interior was vacuumed; friendly services and I was driven back to the office by their courtesy driver; More

Rountine maintenance Service advisor was very informative, attentive, and customer focused. I felt welcomed and comforted by the staff and they made sure I received the le Service advisor was very informative, attentive, and customer focused. I felt welcomed and comforted by the staff and they made sure I received the level of service for a premium vehicle I owned. More

Worst Car dealership i've ever been to! If there were a zero star option that's what i would give BMW. Everyone here is nice at first to sell you the car then once you sign the papers they t If there were a zero star option that's what i would give BMW. Everyone here is nice at first to sell you the car then once you sign the papers they turn into greedy lying leeches. I told them i can only pay them my down payment when i receive my tax return and they said that's fine, that i would just write a check out to them and if i didn't receive my tax return within the next 28 days then i could call in and they would hold it longer. With tax refunds this year being delayed for certain people claiming EIC and Child tax credit, my refund is being delayed along with everyone else who claimed those credits, i called back twice to update them on what my IRS status says on their website, that its still being processed. I even emailed them proof of when i filed and what the IRS website is telling me and documents showing why this year Tax refunds are being delayed for the EIC and Child tax credit and now BMW is getting impatient and now unwilling to wait for me to get my tax refund after they said they would wait. On top of all that they cashed my check twice when they said they would wait and caused me to have bank fees and have yet to send me a check for those fees because the mistake they made twice of cashing it when they said they wouldn't. Now they want me to use a credit card that i don't have, they want me to ask my bank for a loan to pay them. Thanks BMW for lying to me and saying you would wait and after i sign the papers for the vehicle, then change your mind and turn in to greedy leeches, I'm a single mom and i told you guys the only way i could pay the down payment was with my refund. i have no extra money to pay otherwise i would've done that already. Then Travis Palmer with BMW says if they don't receive my payment they will send it to collections. I then stated that when i receive my refund i will call them to see if they've sent it to collections or not because i have no other way to pay it now, and if they've sent it to collections then i will have to pay them. Worst car dealership ever. They want me to pay them ASAP but they cant even manage to pay me my $5 for having to cancel the first check they accidentally deposited. Even Vito's Auto sale's is better, Vitos held on to my check for 6 months, and took my down payment out of my PFD and never accidentally cashed my check, in fact i had to call Vitos and remind them to deposit my check because they forgot to. So my advice is go to another dealership, BMW will trick you into getting a car and act like they are willing to work with you, but then try and squeeze money out of you even if you don't have it. So thank you BMW for adding more stress to a single mother and possibly messing up my credit if you send my balance to collections. I believe his name is Jerry that works with their finance department, he told me that it was my problem that i didn't receive my IRS refund yet, not their problem Of about all 6 people i've been speaking with at BMW, none of them kept their word on waiting until i got my refund, i had to talk with so many people and no one was willing to help my situation John-Finance Jerry-finance Larry_finance Phyllis- lady who sold me the car Travis Palmer-GM David BIllman-GM More

"Some experience" I'm not a writer or blogger, but I felt strongly sharing this. I did my "due diligence" researching vehicles and reading what people wrote. I decided I'm not a writer or blogger, but I felt strongly sharing this. I did my "due diligence" researching vehicles and reading what people wrote. I decided on BMW. But I wasn't looking forward talking to sales. I'm not particularly dumb, but was woefully aware of my ignorance as to the world of cars/sales. Curt Zakrzewski was my client advisor. Curt was very knowledgeable (expected), but his unassuming, not push or asserting mannerisms quickly relaxed me.I was able to ask same questions repeatedly and even those I was embarrassed to bring up. He always replied patiently, respectfully. Throughout the many test drives, in various weather conditions, he educated me, not only about the products but leasing, payment options, answering my "what ifs", giving pros and cons. You could do a lot worse. Curt Z. made this experience pleasantly comfortable and my decision was made with assured confidence. Thank you, Curt More

Excellent Great experience. Curt recognized my personality and made the choosing and buying experience fluid and easy. He made me feel important and went out o Great experience. Curt recognized my personality and made the choosing and buying experience fluid and easy. He made me feel important and went out of his way to help. More

Winter Tires installation The service was great and the vehicle was returned promptly and washed as promised. The dealership was very helpful in seeking a set of winter tires The service was great and the vehicle was returned promptly and washed as promised. The dealership was very helpful in seeking a set of winter tires for the vehicle. More