BMW of Anchorage

Third purchase from Anchorage BMW We recently purchased a used X3 for our 17 year old son to drive. We chose BMW because of the dependability and safety. Curtis in sales was a pleasure We recently purchased a used X3 for our 17 year old son to drive. We chose BMW because of the dependability and safety. Curtis in sales was a pleasure to work with. No sales pressure whatsoever. This is the third BMW purchase. Our first was an X5 50i, and the second was an X5M. I recommend BMW to anyone as a superior vehicle, and Anchorage BMW as a great buying experience. More

Ordered new cosmetic parts for new M-5 Ordered parts showed up in a week and was installed within 2 days from time of order. great service and follow up. It would be nice if BMW would let m Ordered parts showed up in a week and was installed within 2 days from time of order. great service and follow up. It would be nice if BMW would let me order Black grill at time of order. I was told I would have to order after I received the car. More

My experienced was great ...no hazzle When I called to make an appointment since I live in Kodiak, Alaska.... I told Jennifer what I wanted done... my annual change oil/filter, check the When I called to make an appointment since I live in Kodiak, Alaska.... I told Jennifer what I wanted done... my annual change oil/filter, check the brakes, my tires/pressure, replace my wiper since its not working properly and check over all, then Phyllis make a follow up just making sure that i'm confirmed on the date I gave them. So while my car is in the shop , we need to do couple of errands... the best part is they have a service car that will pick you up and drive you wherever your destiny is. The driver's name Debbie Dean..... she's a super woman. Over all BMW-Anchorage has excellent CS, friendly and very accommodating More

Customer service Bruce Pedersen provides excellent customer service every time I speak with him over the phone or in person. He goes above and beyond to ensure everyth Bruce Pedersen provides excellent customer service every time I speak with him over the phone or in person. He goes above and beyond to ensure everything is taken care of. I have recommended the dealership several times solely based on him. More

oil change I purchased the lifetime oil change several years ago...it's a good deal. (prepaid) had some coffee and read a book while I waited. I purchased the lifetime oil change several years ago...it's a good deal. (prepaid) had some coffee and read a book while I waited. More

A positive experience My questions were answered promptly and I felt comfortable in pursuing a lease of a new vehicle. Jennifer Bohannon was very helpful and was not high My questions were answered promptly and I felt comfortable in pursuing a lease of a new vehicle. Jennifer Bohannon was very helpful and was not high pressure. It was a positive experience. . . More

New key, future purchase reconnaissance while waiting for se All staff were Very professional and friendly. Service staff was very attentive and had helpful information about my vehicle. Sales staff was very All staff were Very professional and friendly. Service staff was very attentive and had helpful information about my vehicle. Sales staff was very knowledgeable of product and no sales pressure. More

Shuttle Service The Shuttle Service was amazing. Fast, efficient and fun! Snacks and drinks available, comfortable vehicle and friendly drivers. Upon completion of The Shuttle Service was amazing. Fast, efficient and fun! Snacks and drinks available, comfortable vehicle and friendly drivers. Upon completion of the vehicle service, I was picked up promptly. Thank you so very much, for the great customer service! More

Fast service. BMW service department is really fast. So far I have had 2 visits and both had my car done in less then 24 hours. Love the detailed report of any othe BMW service department is really fast. So far I have had 2 visits and both had my car done in less then 24 hours. Love the detailed report of any other issues and work performed when finished also. More

Best car buying experience Everyone at BMW was amazing, however it was Phyllis who really went above and beyond, she made buying my new car such a great experience. I will conti Everyone at BMW was amazing, however it was Phyllis who really went above and beyond, she made buying my new car such a great experience. I will continue to sing her praises and look forward to my next car buying experience with her! More