BMW of Anchorage

Great Job! Customer service from the first time of seeing the car to Ansel handing us our key was awesome! This is our 2nd and I can’t wait for the 3rd!! Customer service from the first time of seeing the car to Ansel handing us our key was awesome! This is our 2nd and I can’t wait for the 3rd!! More

Addressing recalls Thank you look forward to you servicing our two vehicles over the next ten years. I look forward to any new diesel options BMW has to provide in the f Thank you look forward to you servicing our two vehicles over the next ten years. I look forward to any new diesel options BMW has to provide in the future. More

Buying a vehicle I bought a vehicle from Ansel. He was professional and very helpful. I ended up with a great vehicle that I am happy with. I would recommend I bought a vehicle from Ansel. He was professional and very helpful. I ended up with a great vehicle that I am happy with. I would recommend More

Amazing service For a group of folks who like in the business of transactions, this crew did an amazing job of making if feel very individual and kind spirited. Never For a group of folks who like in the business of transactions, this crew did an amazing job of making if feel very individual and kind spirited. Never did I once feel like they weren't invested in my achieving what I wanted and needed. They are giving the car business a great name. More

Third purchase from Anchorage BMW We recently purchased a used X3 for our 17 year old son to drive. We chose BMW because of the dependability and safety. Curtis in sales was a pleasure We recently purchased a used X3 for our 17 year old son to drive. We chose BMW because of the dependability and safety. Curtis in sales was a pleasure to work with. No sales pressure whatsoever. This is the third BMW purchase. Our first was an X5 50i, and the second was an X5M. I recommend BMW to anyone as a superior vehicle, and Anchorage BMW as a great buying experience. More

Ordered new cosmetic parts for new M-5 Ordered parts showed up in a week and was installed within 2 days from time of order. great service and follow up. It would be nice if BMW would let m Ordered parts showed up in a week and was installed within 2 days from time of order. great service and follow up. It would be nice if BMW would let me order Black grill at time of order. I was told I would have to order after I received the car. More

My experienced was great ...no hazzle When I called to make an appointment since I live in Kodiak, Alaska.... I told Jennifer what I wanted done... my annual change oil/filter, check the When I called to make an appointment since I live in Kodiak, Alaska.... I told Jennifer what I wanted done... my annual change oil/filter, check the brakes, my tires/pressure, replace my wiper since its not working properly and check over all, then Phyllis make a follow up just making sure that i'm confirmed on the date I gave them. So while my car is in the shop , we need to do couple of errands... the best part is they have a service car that will pick you up and drive you wherever your destiny is. The driver's name Debbie Dean..... she's a super woman. Over all BMW-Anchorage has excellent CS, friendly and very accommodating More

Customer service Bruce Pedersen provides excellent customer service every time I speak with him over the phone or in person. He goes above and beyond to ensure everyth Bruce Pedersen provides excellent customer service every time I speak with him over the phone or in person. He goes above and beyond to ensure everything is taken care of. I have recommended the dealership several times solely based on him. More

oil change I purchased the lifetime oil change several years ago...it's a good deal. (prepaid) had some coffee and read a book while I waited. I purchased the lifetime oil change several years ago...it's a good deal. (prepaid) had some coffee and read a book while I waited. More

A positive experience My questions were answered promptly and I felt comfortable in pursuing a lease of a new vehicle. Jennifer Bohannon was very helpful and was not high My questions were answered promptly and I felt comfortable in pursuing a lease of a new vehicle. Jennifer Bohannon was very helpful and was not high pressure. It was a positive experience. . . More