BMW of Anchorage

Another great service I called in the morning. Got me right in and out the same day. Very happy eith the Service and help I received from Bruce I called in the morning. Got me right in and out the same day. Very happy eith the Service and help I received from Bruce More

Best customer service Allen/Bruce Best customer service from Phyllis and Connor when I bought my new car also Bruce and Allen at the service department very professional they explain Best customer service from Phyllis and Connor when I bought my new car also Bruce and Allen at the service department very professional they explain everything what was going on with my vehicle and John was very helpful with the decision of payments More

Best Sales Advisor Ansel is the absolute best sales advisor. He is kind, polite and patient. This is my second BMW purchase and I was fortunate to have his knowledge and Ansel is the absolute best sales advisor. He is kind, polite and patient. This is my second BMW purchase and I was fortunate to have his knowledge and expertise again. As the only BMW dealership in Alaska, BMW Anchorage works hard to maintain customer trust and provides an exceptional level of service. Ansel put a lot of time and effort into assisting me and making sure I found the vehicle that met my needs and budget. I appreciate the honesty and candor as I made decisions on how to handle moving from my previous BMW to my new one. More

Great Service The service was great , Car was completed on time and even washed when done . Always get excellent service any time I bring it in, Thank You The service was great , Car was completed on time and even washed when done . Always get excellent service any time I bring it in, Thank You More

Service appointment Cordial. Efficient. Rapid setvice..short waiting period. Some confusion for me where to park car for service and pick up. Construction zone was blocke Cordial. Efficient. Rapid setvice..short waiting period. Some confusion for me where to park car for service and pick up. Construction zone was blocked with delivery trucks and sale cars.. Being early morning service appointment and not great lighting in the lot. More

Great Service Experience Fast and professional service. Drop off and pick up went smoothly. Car was ready earlier than promised and both Bruce and Allan were pleasant to work Fast and professional service. Drop off and pick up went smoothly. Car was ready earlier than promised and both Bruce and Allan were pleasant to work with. More

Service Reminder I went to the dealership to schedule a service for a later date. Nico was able to squeeze me in while I was there and I was out within 2 hours. I went to the dealership to schedule a service for a later date. Nico was able to squeeze me in while I was there and I was out within 2 hours. More

Always excellent, courteous and friendly Nico always looks after me when my car's in for service. He is helpful, friendly, keeps me updated and always has a car ready and waiting so I can con Nico always looks after me when my car's in for service. He is helpful, friendly, keeps me updated and always has a car ready and waiting so I can continue my day with minimum fuss. Excellent customer service. More

Nico is a HUGE asset to your team! Upon purchasing my, new to me, 2015 x3, I learned there was a good bit of servicing that needed to be done to get it running at optimum performance an Upon purchasing my, new to me, 2015 x3, I learned there was a good bit of servicing that needed to be done to get it running at optimum performance and up to bmw standards. I was a bit stressed out by this, having taken on a vehicle with more issues than I was originally aware of. however, once the vehicle was in the shop, Nico was able to get every little thing taken care of, and get my car running perfect again. His customer service is outstanding, unmatched by any other service center I’ve experienced. I’m grateful for his work and your service teams work, to get my vehicle in tip top shape. Thank you. More

Tire Changeover I've been working with my Service Advisor, Bruce, for the last 3+ years. He is fantastic! Good communication, always able to answer my questions and p I've been working with my Service Advisor, Bruce, for the last 3+ years. He is fantastic! Good communication, always able to answer my questions and provides excellent customer service. Looking forward to seeing how the new studded run-flats work this winter - thanks Bruce, for hooking me up! More