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BMW of Anchorage

Anchorage, AK

4.9
276 Reviews
You might know us as a popular BMW dealership, serving the greater Anchorage areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new BMW and used car models. It's also why we offer first-rate BMW service with certified BMW parts. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Anchorage, Eagle River, Palmer, Wasilla and Chugiak, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 730 E 5th Ave Anchorage, Alaska. We hope to have the pleasure of meeting you soon.
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730 E 5th Ave

Anchorage, AK

99501

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Showing 276 reviews

October 10, 2024

Quality repair/service with an accompanying video explanation. Trent at the service desk is thorough and pleasantly helpful. More

by PJ Provost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Oct 11, 2024 -

BMW of Anchorage responded

PJ, we're delighted to hear that Trent provided you with thorough and helpful service at BMW of Anchorage. Thank you for sharing your experience!

October 09, 2024

Called about problem resolved it fast Professionally with no issues , The service staff is very helpful More

by Drewh1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

BMW of Anchorage responded

We're delighted to hear that our service staff at BMW of Anchorage could assist you quickly and professionally. Thank you for sharing your experience, and we're here if you need anything else!

October 18, 2023

We emailed ahead to make sure the Buick we were interested in was still in stock. She set a appointment up and said it was there. (Drove 160 miles to look at it) We got to the dealership, a man More

by OFF GRID
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Didn't get his name
Oct 20, 2023 -

BMW of Anchorage responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about this. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Travis Palmer - Sales Manager - 907-646-7594

January 16, 2023

We had my daughter’s X3 in for oil change and check engine light. Was charged $240 for oil and ‘inspection to reveal oil leak. After second appointment valve cover was replaced and transmission linkage More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bunmee
Jan 17, 2023 -

BMW of Anchorage responded

Hello Steve, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Nicolas Tapafua 907-646-7500 Service Manager

Jan 18, 2023 -

Steve responded

Thanks Nicolas I am in the lower 48 flying now but I will contact you when I am able. We have the car at an import repair shop now as it is not drivable. I will let you know what they find. Steve Jones

Mar 07, 2023 -

Steve responded

Thanks for the reply Nicolas, We had the car serviced in Fairbanks and found out the problem was a bad ignition coil pack. I had all 6 replaced and the car is doing good now. I don't think BMW of Anchorage was directly responsible for the problem, however I had requested a diagnosis of the 'check engine' light and that was ignored or forgotten. The ignition problem caused the light and it could have been repaired at the Anchorage shop. Steve Jones

August 16, 2020

Very pleased used car owner The staff was helpful, professional, and knowledgeable. Matt did a great job showing me this car. Robert was fast on the paperwork. Great team. I More

by cynder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt...dont know his last name.sales 5 Stars Robert in the office
January 16, 2020

Great service I had two tires replaced. They were able to have it done the same day. The complimentary shuttle service was quick and efficient. The service advisor More

by brian_schumacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Allen Latuska
January 11, 2020

Nico is an absolute wonder to work with each time I’ve come into the BMW service center. He is very knowledgeable in his work and is always very helpful. More

by Makila85
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico
December 21, 2019

Easy to schedule service appointment. Great to have a Shuttle van service. Vehicle done early and shuttle picked me up right away. Car wash is a nice touch! More

by Batman
Recommend Dealer
Yes
Employees Worked With
Landon Bauer
December 20, 2019

In and out in one day! Nico made sure all items on our vehicle were taken care of. The service included a new windshield while other items were being completed. Thx! More

by Smarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy (Service Mgr.)
December 06, 2019

Andy and his service team provides VIP service every visit. Dave their GM is attentive and he and his sales team go the extra mile for his customers and is why I am a returning customer having purchase More

by Mike
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Lloyd, Josh Bunning, John Dimmick
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