BMW of Allentown

We found our vehicle on line and immediately fell in love with it. We requested a test drive through the website and we were contacted by Mrs. Kay Reed the very next morning. The phone call was very polit with it. We requested a test drive through the website and we were contacted by Mrs. Kay Reed the very next morning. The phone call was very polite and professional, and Kay was so eager to met with me at my convenience, and I thought that was very cool. At my arrival at Daniels BMW, I felt welcome and I didn't know I was about to make a friend. Kay was so warm and polite to my and my mother and she answered all my questions about BMW cars, even explained to me things I about the car I wouldn't know. She is such a knowledgeable and professional person and my experience overall was fun and exciting. My husband and I are extremely happy with the service and the vehicle but most of all, the experience working with Kay. We definitely will be back and we will request her services again. Thank you very much for the job well done Kay and Daniels BMW. Elizabeth N. More

Hands down Daniels BMW, Carrie Fortune and the rest of the staff are the BEST, MOST OUTSTANDING dealership and team members that you will ever have the pleasure of working with!!!! My husband Lou surprise the staff are the BEST, MOST OUTSTANDING dealership and team members that you will ever have the pleasure of working with!!!! My husband Lou surprised me by buying me a BMW as my wedding gift. I had always wanted a BMW as I have found that there is NO other car that is better than BMW. We live in NJ and after going to a few local BMW dealerships and being disappointed with every one we went to for their lack of customer service, We decided to wait a little while before continuing the search for the perfect BMW, well at least I thought we did. One day Lou came up to me and said he had a surprise for me and took me into my laptop so see a 2006 BMW 325i 6 speed manual blue in color (Blue is my favorite color and Lou knew that I really wanted a blue BMW). That same day we called Daniel's BMW to talk to them and to make sure that the car was still available, we were put touch with Carrie and decided to drive the hour to go see this car so that Saturday we did just that. As soon as Lou and I walked in we were greeted with big smiles by the whole Daniels BMW team and asked if they could get us anything to eat or drink. Carrie was busy with another customer so instead of making us wait another sales rep named Bill said that he would take us on our test drive and then when we got back Carrie would be waiting for us. Bill made sure that both Lou and I got a turn driving the car and that all of our questions were answered and just as he told us when we walking back into the dealership there was Carrie and we were again greeted with a smile. Lou and I were so impressed and found it so refreshing to have finally of found such a wonderful dealership, and that is why that next Saturday we went and picked up our BMW! Daniel’s BMW gives you all of the information you need and ask for without being pushy and “just trying to make a sale” like so many dealerships do. I hope that you find this review helpful and give Daniels BMW a chance when you are looking for a new or used BMW. They have truly earned two lifelong customers with their outstanding customer service and pricing! Sincerely, Skyla and Lou D’Autorio More

This was my second time purchasing from Daniels with Carrie as my salesperson. Carrie has been a joy to work with and makes the whole buying a car easy. Carrie as my salesperson. Carrie has been a joy to work with and makes the whole buying a car easy. More

Great experience! The service advisor, Ethan, and the tech, Luke, that worked on my car (M6) were professional, knowledgable and friendly. Both took time to explain what was needed and what was done. Co tech, Luke, that worked on my car (M6) were professional, knowledgable and friendly. Both took time to explain what was needed and what was done. Could not have been better. More

Everything about the buying process was great from day 1 when i went to meet Richard Hughes to test drive the vehicle. He did not pressure me one bit when i was there or on the phone afterwards upon going b when i went to meet Richard Hughes to test drive the vehicle. He did not pressure me one bit when i was there or on the phone afterwards upon going back 3 weeks later and purchasing the vehicle. He was also very friendly and he talked to me as if i known him for years. He introduced me to a lot of other people at the dealership who were also very nice. More

Their used car manager completely ruined The experience. Their used car manager completely ruined The experience. He was arrogant, rude, and Completely disrespectful. If I wouldn't have been in love with t Their used car manager completely ruined The experience. He was arrogant, rude, and Completely disrespectful. If I wouldn't have been in love with the car, I would have walked away and Taken our business elsewhere. I wouldn't recommend this dealership to anyone! More

I was interested in purchasing a new, 2011 BMW 328xi so my wife and I went to Daniels BMW to test-drive the vehicle. After comparing pricing from other BMW dealers, Daniels was by far the most competitive my wife and I went to Daniels BMW to test-drive the vehicle. After comparing pricing from other BMW dealers, Daniels was by far the most competitive. We ordered the vehicle in January, bracing ourselves for the 8 week wait! During the wait, my persistent (bordering on annoying) phone calls and emails were all answered by Chris immediately and without any sign of frustration. Chris also allowed me to come in to test-drive a second vehicle while mine was on-order, just to make sure I chose the right car. Upon the vehicle’s arrival, Chris made sure the car was immaculate and took his time at delivery, even staying after the dealership closed and every employee had left to make sure I was satisfied with the vehicle. We worked with Chris from day one and he made this buying experience completely “pain-free!” In fact, it was the best car buying experience we’ve ever had! Special kudos to Jean as well! She really made the paperwork process fast, simple, and enjoyable! She also recommended the additional protection for the tires and wheels which will prove to be invaluable! Thanks to the entire Daniels team! My wife and I will definitely be returning to purchase another BMW! More