
BMW of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I received excellent service for my multiple visits to Daniels to decide on the correct vehicle. The salespeople were extremely patient with me! Additionally, when I picked up the vehicle, it was the most Daniels to decide on the correct vehicle. The salespeople were extremely patient with me! Additionally, when I picked up the vehicle, it was the most efficient process I ever experienced. (And they entertained my toddler as well). More
I previously owned a 2001 330ci that was approaching 100,000 miles and felt it was time to trade up to something newer. My partner had purchased a 2006 325i 4 door from a local dealer and I was thinking 100,000 miles and felt it was time to trade up to something newer. My partner had purchased a 2006 325i 4 door from a local dealer and I was thinking of something 2008 or newer in a 2 door. We had driven by Daniels many times and knew they had a large inventory. We looked at their web site and decided to pay them a visit. We met with Brad on a Saturday morning about 10 am and spent the next 5 hours with him test-driving 4 different cars. Brad was very patience with us and answered all of our questions without ever making us feel rushed or not knowledgeable. While test-driving the different cars, he picked up on my likes and dislikes to help make a final selection. He recommended taking a 328-x drive out for a test, even though I was not too interested in an all wheel drive. He explained in simple terms how the x drive system works and I was very impressed with the handling of the car. At no time did it feel like an all wheel drive car. I decided on a new 2010 328xci in black. Time now to talk money and again Brad was pleasant and helpful with all my questions. He took the time to explain the difference between lease and purchase. When we decided on the price, I asked how soon could I take delivery? I had come prepared to trade in my older bmw right away, and in about 30 more minutes, we were on our way home with a new BMW! I was very impressed with the entire visit and purchase from Brad and everyone at the dealership. Both my partner and I were greeted when we arrived and everyone who we passed on the numerous trips in and out stopped to say hello and asked if they could do anything for us. I would recommend this dealership to anyone looking for a pleasant buying experience. We had purchased the 2006 at another dealership and the experience was not anywhere close to Daniels. We will definitely be back when it comes time to trade the 06 in and hope Brad will again be able to assist us. THANKS! More
Third purchase from Mark .. always quick, courteous and knowledgable of the product. Quality of work - Mark tells it like it is, even the first purchase he didn't try to lure us in by telling us what we m knowledgable of the product. Quality of work - Mark tells it like it is, even the first purchase he didn't try to lure us in by telling us what we may have wanted to hear and then give a different version. Honest and straightforward and very friendly. Always greets us when we are in for a service if he sees us. Dealership is very competetive in new car pricing and tradein values even though the only dealer in the area. I compare with other dealers within 50 mile radius. More
My experience at Daniels has been very positive. Gregory is simply "excellent". Our questions and concerns were addressed and I must mention that this is our third purchase at Daniels. If you looking for is simply "excellent". Our questions and concerns were addressed and I must mention that this is our third purchase at Daniels. If you looking for excellent customer service and satisfaction ask for Greg. More
I was extremely pleased with the Salesmen Gregory that I worked with. I felt he was attentive and patient to learn the specifics of what my desires where and tailored a vehicle to meet those specifics. worked with. I felt he was attentive and patient to learn the specifics of what my desires where and tailored a vehicle to meet those specifics. These shared items were not not substantial enough to break the deal, but warrant a mention for others to know about. I am disappointed in that my request to provide at a minimal excellent Kelly Blue Book value was not honored, but I do understand the nature of business. I was not going to argue over 225 dollars, but it does make a statement regarding short term profit verses long term customer satisfaction. Furthermore, I am disappointed in the commitment to have two scratches removed from the vehicle which did not occur as discussed and agreed to have removed. I was not able to fully determine the scratches still existed the evening of pickup. One was on the gas tank cover and the other was on driver side near the hood. I realize the vehicle is used and scratches should be acceptable, but there is an underlying promissory commitment issue message in this particular situation. Please understand I am very pleased with the sales person, but have a grip regarding two incidences. However based on these two items I am not able to provide a 5 across the board. More
Carrie was a WONDERFUL salesperson! She made us feel so welcome and the whole experience was totally unpressured and great! The delivery process was easy and fast. The car was impeciby cleaned, gassed up welcome and the whole experience was totally unpressured and great! The delivery process was easy and fast. The car was impeciby cleaned, gassed up and ready to go. Hope all your salespeople are as great as she is! More
I do not often write reviews, but felt my experience with Daniels was so outstanding that it would be wrong not to. Greg Clarke was my sales person. He was very patient, and spent many hours showing me car Daniels was so outstanding that it would be wrong not to. Greg Clarke was my sales person. He was very patient, and spent many hours showing me cars and answering my many questions. He was always professional, returning calls quickly( I called a lot). I have to mention that I thought I had decided on a particular car and color, but when it arrived I was dissapointed in the color and did not buy that car. Although, I am sure they did not appreciate it, they did not show it and did not make me feel badly. I did purchase the same car, of a different color. The purchase price was fair. (I did try to negotiate it low as possible) It's been a couple of months since I purchased my car, and am enjoying driving it very much. If I purchase another BMW, I will go to Daniels and ask for Greg. He is great to work with. I can honestly say if you are looking to buy a BMW, I cannot imagine you not having as pleasant a learning and buying experience at Daniels as I did, particularly if you ask for Greg Clarke to assist you. More
I have purchased many cars in my life. I must say, my experience at Daniels BMW was the best ever. My sales person, Jeffrey Pecsek , was great! He was very patient, informative and professional. He provi experience at Daniels BMW was the best ever. My sales person, Jeffrey Pecsek , was great! He was very patient, informative and professional. He provide me with a better than fair trade-in value and purchase price for the car I bought. Also, the car looked great when we arrived for delivery. I would certainly purchase from Jeff and Daniels BMW again. I would also refer friends and family as well. More
My wife and I recently moved back to the Lehigh Valley for a job relocation after 6 years in the New York City area. After doing a lot of online research we wanted to test drive a new 328xi and started at for a job relocation after 6 years in the New York City area. After doing a lot of online research we wanted to test drive a new 328xi and started at Daniels BMW in Allentown, PA. The receptionist (very friendly) introduced us to Brad who would become our client advisor. Brad was very courteous and immediately offered a test drive in a similar configuration 328xi. I had asked my good friend and his wife to come along as they had recent car buying experience and Brad was more than happy to have the four of us pile into the new vehicle for the test drive. After returning from the drive and feeling satisfied with the handling and response from the vehicle, we sat down with Brad to ask the tough questions and go through our options. Although we are very flexible (I'd like to thing we're not push-overs) I had a very good idea of the packages and basic config (trim / engine) that I wanted. Brad helped us locate the vehicle and went through what it would take to reserve the BMW if we wanted to pursue the purchase. Throughout the entire process Brad was transparent and very helpful. We were even able to lock in the current rate along with the BMW + dealer match discount which put us under MSRP (very happy with this of course). Brad worked with us by holding the vehicle while we finished the paperwork we needed to transfer our drivers licenses and insurance to PA. Overall our experience purchasing our new car from Daniels BMW was fantastic. There is no doubt in my mind that Brad Gerhart made our experience as good as it was. Brad was extremely professional, knowledgeable and personable. Before we arrived at Daniels (and based on stories from friends) I had in mind that the sales staff might be aggressive and/or very pushy. This view couldn't have been further from the truth! I look forward to working with Brad and continuing our relationship with Daniels BMW for years to come. More
Daniels was a great place to buy my first BMW. The staff was very friendly, knowledgable, and unassuming. I never felt rushed or pressured into making a decision (which rarely occurs at car dealerships in was very friendly, knowledgable, and unassuming. I never felt rushed or pressured into making a decision (which rarely occurs at car dealerships in my experience). Although I live in Maryland, I will be going back to Daniels for all my future car needs and would recommend them to anyone looking to purchase or lease a BMW. More