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BMW of Allentown

Allentown, PA

4.9
2,269 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,269 reviews

June 04, 2010

Service was OK - Gelsey was polite but in a kind of smarmy insincere way. At least they washed it and car was taken care of properly. Big brand new place so easy to tell where all the $$ you spend More

by 5seriesgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gelsey Lorish
Jun 04, 2010 -

BMW of Allentown responded

Thank you for sharing your comments. Your perceptions and impressions are important to us. We never pretend to be perfect, but we are committed to seeking ways to improve everyday. We like believe we offer a customer friendly environment in state of the art facilities. We do this while maintaining a guarantee of meeting or beating our competitors service prices. Please don't be fooled by our facilities. We constantly measure our price competitiveness in the market to insure we offer above average value. If you would be willing to contact me to share your concerns, I'd very much appreciate the opportunity to learn how we failed you, and what we can do to better serve you and our other customers in the future. Please feel free to contact me directly at 610 820-2950. Sincerely, Bill Stoeckel General Manager

May 22, 2010

I have had my 325i serviced at Daniels for many years with Joe Millington as my service advisor. Over the years, Joe has always advised me of what is needed to keep my car at peak performance, things I w More

by jbbenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Millington, Joe Millington
May 22, 2010

What a pleasure dealing with Dave Hackett. This is my first BMW and I am completely smitten with it. My husband races (tracks) a 2002 BMW M3 and absolutely loves it, so I thought why not !! Daniels is More

by sportschalet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hackett, David Hackett
May 01, 2010

Working with Chris Mesch was a real pleasure, and i would highly recommend him to anyone. He is a first-class guy working in a first-class dealership, selling first-class cars !! In fact, when I was first lo More

by Bob Teschke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mesch
April 29, 2010

Absolutely best, most professional, most comprehensive patient and professional experience at any dealership, and any BMW dealership. Carrie worked with me to find the right model, and continues to expla More

by cmcconville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
carrie zedar, Carrie Fortune
April 27, 2010

This is our second BMW that my husband and I have purchased at Daniel's through Carrie. There is a reason we go through her, we are extremely pleased with how professional, kind and trustworthy she i More

by Lauren Smurda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Zader, Carrie Fortune
April 24, 2010

I was impressed with the way the salesperson Carrie Zedar handled the entire process. I had left to look at another car that I was considering. At the other dealership I could not even get in touch with the More

by mcgoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Zedar, Carrie Fortune
April 21, 2010

My wife and I have been to many car dealers and found our experience with Brad Gerhart at Daniels BMW refreshing. Each visit we received a prompt, friendly greeting. Brad patiently walked us through several More

by grayheadoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gerhart
April 21, 2010

My wife and I have purchased two BMW's in the last year off of Brad. He listened to what we were looking for and went above and beyond in his assistance. He is trustworthy and honest. He made sure we we More

by wmudlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gerhart
April 18, 2010

I HIGHLY recommend Daniels BMW for anyone looking to buy a car - new or CPO. Please ask for David Hackett. David is extremely knowledgeable, helpful, friendly, not pushy at all, and above all else: profess More

by Kent Matsumoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hackett (Sales) and Jay Fretz (Mgr)
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