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BMW of Allentown

Allentown, PA

4.9
2,284 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,284 reviews

December 03, 2011

I went into the dealer not really thinking that I would walk out with a car. Greg was fantastic and got me into the car I wanted within 3 days. My experience was amazing. More

by Lhbauman24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Clarke, Gregory Clarke
December 03, 2011

Do I rate Daniels BMW highly? My new X6 xDrive50i is the 18th BMW from Daniels. I've never had a BMW from Daniels delivered with defects - ever! That in itself is pretty amazing. Facilities are great. P More

by robertsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hughes, Joe Millington, Joe Millington
November 28, 2011

I've bought 6 BMWs from Greg Clark and will go back to him again because I trust that he will give me a fair deal. Importantly, I feel comfortable working with Greg and he will spend as much time with me More

by snyd1614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
greg clark, Gregory Clarke
November 27, 2011

We found our vehicle on line and immediately fell in love with it. We requested a test drive through the website and we were contacted by Mrs. Kay Reed the very next morning. The phone call was very polit More

by saphire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Reese
November 26, 2011

Hands down Daniels BMW, Carrie Fortune and the rest of the staff are the BEST, MOST OUTSTANDING dealership and team members that you will ever have the pleasure of working with!!!! My husband Lou surprise More

by SL7152011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Fortune, Carrie Fortune
October 26, 2011

I originally posted because I had issues with my 2002 BMW and brought it in to get serviced. Not to point the finger of blame but in the beginning I did not have a very good experience AT ALL with my service More

by Sharper131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd simpson
Oct 28, 2011 -

BMW of Allentown responded

We appreciae the opportunity to hear your candid concerns, and the opportunity to have open dialogue. We understand that every day and every situation gives us opportunities to improve and learn. Thank you for accepting our apology for failing to meet your expectations on your first visit. We look forward to being able to serve you in the future, and appreciate the passion you have for your first BMW. Bill Stoeckel - General Manager

September 28, 2011

This was my second time purchasing from Daniels with Carrie as my salesperson. Carrie has been a joy to work with and makes the whole buying a car easy. More

by k1mberlyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Fortune, Carrie Fortune
September 04, 2011

Great experience! The service advisor, Ethan, and the tech, Luke, that worked on my car (M6) were professional, knowledgable and friendly. Both took time to explain what was needed and what was done. Co More

by daytonbh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ethan and Luke
July 26, 2011

Everything about the buying process was great from day 1 when i went to meet Richard Hughes to test drive the vehicle. He did not pressure me one bit when i was there or on the phone afterwards upon going b More

by paul08865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hughes
July 09, 2011

Their used car manager completely ruined The experience. Their used car manager completely ruined The experience. He was arrogant, rude, and Completely disrespectful. If I wouldn't have been in love with t More

by Valeriewynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
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