BMW of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Professional, friendly, easy to work with. A+! Will buy from Greg again! Best service in the area. Overall a pleasant experience. There's a reason why this dealership is rated so highly on here. from Greg again! Best service in the area. Overall a pleasant experience. There's a reason why this dealership is rated so highly on here. More
Dick was extremely helpful, informative and a pleasure to purchase (lease) our first BMW with. We would most definitly recommend and deal with Dick in the future. Thanks again! purchase (lease) our first BMW with. We would most definitly recommend and deal with Dick in the future. Thanks again! More
This was my second purchase with Dick for a BMW. This purchase for a new X1 was a surprise Christmas present for my wife. Dick provided and help coordinate all that was necessary to ensure that delivery purchase for a new X1 was a surprise Christmas present for my wife. Dick provided and help coordinate all that was necessary to ensure that delivery and financing was approved and delivered in time for Christmas. Dick adds the first class representation to Daniels and the BMW line. Not enough good things can be said for Dick's efforts. Thank you! Bob Ashcraft More
Absolutely perfect service from Daniels, as always. I knew exactly what I wanted, Kay took care of all the details and ordered it for me, and had all the paperwork ready for me when I arrived to pick up knew exactly what I wanted, Kay took care of all the details and ordered it for me, and had all the paperwork ready for me when I arrived to pick up my car. Dealerships really don't get any better than this and Kay is wonderful. Highly recommend the dealership and the salesperson! More
Carrie is great at what she does and sold me a wonderful car. She was realistic with me but helped me purchase what I was looking for. The dealership overall has excellent service and great employees. car. She was realistic with me but helped me purchase what I was looking for. The dealership overall has excellent service and great employees. More
I have always dealt with Dick for my cars. All my BMW's were purchased under his wonderful guidance! He knows what I want and has delivered with every car I have gotten through him. He has worked with me were purchased under his wonderful guidance! He knows what I want and has delivered with every car I have gotten through him. He has worked with me since I purchased my first BMW in 1984. He is a very classy, gentlemen and represent Daniels BMW to the utmost with his demeanor and professionalism. Having a client advisor like him has been an awesome experience for me. He also was my sister's client advisor, so he really knows our family too! I wish him all the best as he begins a new phase of his life! More
This is the second BMW (2013 X3/2011 Series 1) I have purchased from Dick in the last two years. He has treated me with respect and answer all my question every time I was at the dealership even after t purchased from Dick in the last two years. He has treated me with respect and answer all my question every time I was at the dealership even after the purchase. The service at Daniels outstanding and I would recommend this dealership to anyone in the market for a new or used BMW. More
This was by far the best experience I have ever had purchasing a car. Mr. Hughes listened to what I was looking for and found me my dream car. He had previous engagements that would have made many ot purchasing a car. Mr. Hughes listened to what I was looking for and found me my dream car. He had previous engagements that would have made many others pre-occupied, but he made us feel that we were his number one priority. He went above and beyond to allow us to purchase and take the vehicle with us the same day. He knew we drove 2 1/2 hours and did not want to make us travel back to pick it up. He took a great deal of time explaining and setting up features that would have taken me forever to figure out on my own. The whole experience was absolutely wonderful. A day I was not looking forward to turned out to b a day I will remember forever. Also, the person who handled our loan was excellent. He also went above and beyond to find us the best deal possible. The dealership, sales people and financial personnel all made me feel like a queen for the day. Thank you, Claudia More
As a prior Regional Manager for Motorola Customer Service, I understand how important accurate survey ratings are. Unfortunately, your rating system only goes as high as a 5! Dave Hackett is at least Service, I understand how important accurate survey ratings are. Unfortunately, your rating system only goes as high as a 5! Dave Hackett is at least a 10 :) Dave truly embodies my idea of "customer service", the way it should be. Dave was very patient in listening to my "wish" list and when he realized that leasing or purchasing a 2013 BMW 1 Series was going to be over my budget, he came up with a creative solution for me (a 2012 Dealer car with only 5,000 miles on it). Dave realized that I really liked the car that I test drove, and worked out an offer which allowed me to purchase that car which, by the way, I love! I am very happy with all the extras I have in my "new" car, power everything and more widgets than I know what to do with. Dave had the required knowledge and expertise (not to mention a sense of creativity) to work out a deal that gave me what I wanted and actually exceeded my original expectations. I cannot say enough about Dave's customer service skills. In a world where real customer service is almost nonexistent, Dave "gets it"! He is a VERY valuable asset for Daniels BMW. On top of all that, Dave is a sincerely friendly, courteous gentleman who actually listens to (and hears) what a customer is saying. Good listeners are rare. Dave was kind enough to have the car delivered to our home during an extremely hectic week for me. During that visit, he took the time to demo the features for my husband and me, and answer any questions we had. Dave has also offered to be available, for any future questions we might have. Just a side-note: I had visited two BMW dealers before I wandered into Daniels. I had walked away from both very disappointed, because they were not able to come up with something that I really liked, that would fall within my budget. To be honest, they didn't seem very interested. (I was driving my wonderful 17 year-old Jeep and they may have mis-judged me as someone who made a wrong turn into their lot :) Dave, thank you once again for your personal attention. It is a pleasure doing business with you! More
GREG CLARKE was very FRIENDLY and HELPFUL throughout the Sale, and is an OUTSTANDING SALESMAN. The PRICE for a 2008 BMW X3 3,0si with 20,388 miles was a bit high. Purchased a 2006 BMW Z4 3.0si for my wife Sale, and is an OUTSTANDING SALESMAN. The PRICE for a 2008 BMW X3 3,0si with 20,388 miles was a bit high. Purchased a 2006 BMW Z4 3.0si for my wife at Daniels approximately 3 years ago. It is her daily driver and she loves the roadster. Hopefully the X3 proves to be as worthy. The DEALERSHIP is an awesome facility. THANKS! More