BMW of Allentown

Excellent customer service, professionalism at Daniels BMW I was very satisfied with my experience at Daniels BMW, particularly working with client adviser Greg Clarke. He was very polite, patient, informative I was very satisfied with my experience at Daniels BMW, particularly working with client adviser Greg Clarke. He was very polite, patient, informative, knowledgable, fair, not pushy (which I particularly appreciated), professional, and made the SUV purchase a pleasant experience for me. I am very happy with my X5 SUV and look forward to working with them in the future. I wholeheartedly recommend Greg and his team at Daniels BMW. More

Third purchase thru Dealership Jane was very personable . Second purchase of a pre-paned certified BMW. Few minor paint chips on the hood missed with detailing but to be fixed at a Jane was very personable . Second purchase of a pre-paned certified BMW. Few minor paint chips on the hood missed with detailing but to be fixed at a later date. Expected with a used car. More

Amazing Customer Service I leased a BMW through Daniels BMW back in November. The customer service was fantastic. Carrie Fortune was our sales contact. This past weekend while I leased a BMW through Daniels BMW back in November. The customer service was fantastic. Carrie Fortune was our sales contact. This past weekend while driving through the Poconos my run-flat tire sprung a leak. Non of the tire dealers in the nearby Pocono area had my brand of tire and it would be 3-4 days before a replacement could be ordered. I reached out to Carrie who was able to check Daniels inventory. Given that it was a saturday, the service center closed at 1 pm and my drive was well over an hour and a half away given the flat tire. Carrie was able to work with the service center to remain open until I was able to arrive. Carrie and the service center staff went well beyond the call of duty for me. I would never buy another BMW away from Daniels again. The entire dealership was top notch. More

1st BMW and Great Experience At Daniels BMW I am very pleased with my experience at Daniels and the very professional and pleasant dealings with Jane Billig. I was initially on the fence on whe I am very pleased with my experience at Daniels and the very professional and pleasant dealings with Jane Billig. I was initially on the fence on whether I wanted a BMW and was looking at similar makes and models of vehicles. In the end, I got a super car and the pleasant approach and patience of Jane certainty helped tilt things towards the BMW at Daniels BMW. More

3rd BMW, Very Happy, Great Experience Until I bought my first BMW here at Daniels, I hated the whole experience. Usually stressful, hard sell tactics; the whole process is just not fun. Ju Until I bought my first BMW here at Daniels, I hated the whole experience. Usually stressful, hard sell tactics; the whole process is just not fun. Just got my second X3 worked with Jane Billig and had a great experience. Jane is professional, listens to you, and guides you through the process. Spent time with me on delivery, and I fell I got a good deal and the right car for me. Could not be more pleased. Next its time for my wife's car to be replaced and we will do our best to work with Jane. Thanks Jane More

Great Experience I recently got my fourth BMW from Daniels BMW. I was assisted by Jane Billig, whose experience proved invaluable. Jane is the consummate professiona I recently got my fourth BMW from Daniels BMW. I was assisted by Jane Billig, whose experience proved invaluable. Jane is the consummate professional. With Jane's assistance, the process was seamless and quick. I am already looking forward to my fifth vehicle from Daniels BMW. More

Smooth sales transaction I was offered the BMW Pull Ahead program on my 2011 328xi 33-month lease (gets you out of your current lease up to 6 months ahead of schedule) and had I was offered the BMW Pull Ahead program on my 2011 328xi 33-month lease (gets you out of your current lease up to 6 months ahead of schedule) and had been shopping around for an X1. Daniels BMW offered one of the better price quotes so we (my husband and I) ended up there on a Saturday afternoon. I had extra miles on my 328 (over what the lease allowed) so I knew I was going to have to pay for that. Jane helped us work out the best deal possible, for which I'm really thankful. She was so nice and patient with my husband's endless questions. Once we were ready to sign the paperwork, Joe went through everything with me and didn't try any high-pressure sales techniques for add-on packages, which was refreshing and greatly appreciated. This is my fifth BMW (from four different dealerships) and this was probably the smoothest, easiest experience I've had in leasing/buying a BMW. I would definitely come back to Daniels BMW for my next vehicle. More

Carrie was Great!!! Satisfied with the Car Buying Experience Buying a car is one of the experiences I dread; it is stressful and unpleasant at best. I was referred to Carrie by a friend who purchased his wife's Buying a car is one of the experiences I dread; it is stressful and unpleasant at best. I was referred to Carrie by a friend who purchased his wife's BMW from Carrie. He told me I would love Carrie and I would not be disappointed, so I made an appointment. I am so glad I listened and reached out to Carrie. Although I was nervous about going through the car buying process, Carrie immediately put me at ease. She was incredibly friendly and knowledgeable. She found a vehicle that exactly met the criteria we discussed. The negotiation was more like a discussion. I did not feel pressured, and in the end I was comfortable with my purchase! I love my "new" car!! I definitely recommend that anyone looking for a BMW pick up the phone and call Carrie. You will be glad you did!! More

Our First BMW After driving a BMW 118d in Italy last year, I was so impressed, that I wanted to seriously consider a BMW diesel for the USA. As the X3 xDrive28d wa After driving a BMW 118d in Italy last year, I was so impressed, that I wanted to seriously consider a BMW diesel for the USA. As the X3 xDrive28d was not available until the 2015 model year, I decided to wait. It is the perfect size for us, between a huge F150 pick up and a Highlander. Daniel's BMW is very close to home and I was hoping to be able to make a deal with them and avoid traveling out of the Lehigh Valley for a new car. Fortunately, after doing my homework, I was able to work with Jane Billing. Jane's professional and upbeat manner, along with her thorough knowledge of the product, enabled me to make a deal for a new BMW and stay in the Lehigh Valley. From the first contact through delivery of the car, working with Jane and Daniel's BMW made the new car buying experience very easy. And, we love the car! More

Outstanding service! I purchased a BMW X5 this weekend and I wanted to share the outstanding service I received by Daniels BMW staff and commemorate them! My client I purchased a BMW X5 this weekend and I wanted to share the outstanding service I received by Daniels BMW staff and commemorate them! My client advisor Susan initially assisted me and guided me through my entire BMW purchasing experience. It was my first BMW I bought and Susan went beyond assisting me to help me get the X5 I always wanted! She made sure all of my questions where answered timely and even gave me her personal cell phone number to contact her in case I needed extra tutorial on all the awesome features of my X5. Dan (aka Hugh Grant look alike) and Joe assisted me with making my final purchasing details run smoothly, as they maintained such happy vibes among them the entire time! They are a fun family at Daniels BMW and are willing to go the extra mile (all pun intended) to make sure all details were in order and that I was happy with my new ride! It was my first time purchasing a car on my own (yah me!) and with Susan, Dan and Joe guiding me, I felt they were a trustworthy group, taking care of me as if was there own family member, without having my brother there to assist me. The day I picked up my new BMW, the staff surprised me with it fully detailed, bow wrapped and included gifts with a full staff signed card, since the day I drove my "baby" home was my birthday! I truly am excited about my new X5 and feel like I am in trusted, good hands, as I continue to deal(er) with the staff at Daniels BMW! I look forward to servicing my SAV there and referring others to Daniels! I always valued BMW for their luxury and safety and find every reason to drive my X5 now! If anybody needs a ride- call me! I am now part of the BMW family for life and just saying "Thank you Daniels BMW staff" is not enough for making my BMW experience dream come true and making my birthday the best ever! Ebby Whitehall, PA More