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BMW of Allentown
Allentown, PA
2,270 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,270 reviews
December 23, 2015
ATTENTIVE AND TIMELY SERVICE--COURTEOUS & INFORMED JANE BILLIG IS A BALANCED AND INFORMED CLIENT ADVISOR. SHE DISPLAYED GREAT SKILL IN ASSESSING OUR NEEDS AND HELPING US TO MAKE INFORMED CHOICES. SHE M JANE BILLIG IS A BALANCED AND INFORMED CLIENT ADVISOR. SHE DISPLAYED GREAT SKILL IN ASSESSING OUR NEEDS AND HELPING US TO MAKE INFORMED CHOICES. SHE MAINTAINED A POSITIVE APPROACH AT ALL TIMES AND WAS THOROUGH IN PROVIDING INFORMATION AND RESPONDING TO QUESTIONS. SHE IS SOMEONE WE WOULD LIKE TO DEAL WITH IN THE FUTURE. More
by MYBMW
Employees Worked With
CLINT PETERS, Jane Billig
December 17, 2015
"Ashley Alderfer" Ultimately we found a vehicle at another dealership, but Ashley worked hard to get us a deal we would have been happy with. She supplied us with all Ultimately we found a vehicle at another dealership, but Ashley worked hard to get us a deal we would have been happy with. She supplied us with all the documentation and photographs that would have enticed us to travel 300 miles to purchase a car, had one not popped up locally at the last minute. Thanks Ash. More
by DreInPA
Employees Worked With
December 07, 2015
Great experience Jane was the most professional and courteous sales person I've ever dealt with. She never once tried to push me into a car that "she" was trying to s Jane was the most professional and courteous sales person I've ever dealt with. She never once tried to push me into a car that "she" was trying to sell, or that I wasn't specifically looking for. She took the time to learn and understand what I was looking for, then focused all her time/attention on helping me learn more about the car, and the options available on that car. She was a dream to work with. Completely refreshing. If you go to Daniels BMW, ask for Jane. Period. More
by pbmw
Employees Worked With
Jane Billig
December 07, 2015
Tony Genoa My wife and I had worked with another salesman at Daniels when we purchased her 750 and an very unfortunate situation happened that then directed Tony My wife and I had worked with another salesman at Daniels when we purchased her 750 and an very unfortunate situation happened that then directed Tony Genoa my way when I was ready to purchase my X5. Tony worked with my for over 8 weeks to help me get the X5 and was very patient with me as I had to get the approval of the vehicle from my company. I am very happy with Tony's professionalism and would purchase another vehicle from him again. Paul H. Haser More
by PHHaser
Employees Worked With
Tony Genao
December 07, 2015
Excellent Professional Quality Finding the right car was easy at Daniels BMW. I believe it was the best car buying I ever had. No curve xxxxx, just straightforward professionalism Finding the right car was easy at Daniels BMW. I believe it was the best car buying I ever had. No curve xxxxx, just straightforward professionalism from Tony Genao and Rick Mugione. I highly recommend this dealership to anyone looking for a great car and buying experience. More
by bernieandpeg
Employees Worked With
Rick Mugione, Tony Genao
November 29, 2015
Daniels BMW experience Shopping at Daniels was a very satisfying experience My sales person's depth of product knowledge and sincere personal skills made me feel very comfor Shopping at Daniels was a very satisfying experience My sales person's depth of product knowledge and sincere personal skills made me feel very comfortable at all times Tony's commitment to the BMW brand is note worthy I look forward to enjoying my vehicle knowing that Daniels stands behind its vehicles and owners. More
by WhiteWagon328i
Employees Worked With
Tony Genao
November 29, 2015
Excellent service Our overall experience was great. The vehicle was spotless. Everything was handled in a very timely manner. Even though we were only buying a Toyo Our overall experience was great. The vehicle was spotless. Everything was handled in a very timely manner. Even though we were only buying a Toyota at a BMW dealership, we felt important and everyone was courteous, genuine and helpful. Would definitely recommend this dealership to others. More
by Redeemed22407
Employees Worked With
Tony Genao
November 25, 2015
My van looks better than new. I dropped my '13 Dodge Caravan off at the collision shop, as my companies insurance carrier has an office there. I had hit a deer two days previously I dropped my '13 Dodge Caravan off at the collision shop, as my companies insurance carrier has an office there. I had hit a deer two days previously, and although the damage was not too serious, being a leased vehicle made it necessary to get it fixed immediately. From the moment I walked in and was greeted by Barb Galvin, I knew I had come to the right place. Everything went smoothly, my rental was waiting for me, and I left the site. My insurance carrier notified me, in less than two weeks, that van was completed, and I arranged to pick it up that Friday. Quite frankly, it looked beautiful, I was very impressed. Again speaking to Barb, she had my report and keys at hand, and with a friendly thank you and goodbye, she handed those items to me. I transferred some items from the rental, and off I went. I wish to thank everyone at the repair shop for an excellent job done. More
by knowscars
Employees Worked With
Barb Galvin
November 19, 2015
Excellent! Carrie was exceptional! She was a true professional, very informative, and took care of exactly what I was looking for. I would recommend her to any Carrie was exceptional! She was a true professional, very informative, and took care of exactly what I was looking for. I would recommend her to anyone. More
by Paulkliewer
Employees Worked With
Carrie Fortune
November 09, 2015
Jane Billig "The undisputed best sales representative" I had a very positive shopping experience at Daniels BMW. Upon entering the dealership we were greeted by the receptionists and were helped within a I had a very positive shopping experience at Daniels BMW. Upon entering the dealership we were greeted by the receptionists and were helped within a few seconds by Jane Billig, who assisted me in getting a 320i XDrive to test drive. The route for the test drive was beautiful and provided a good mix of highway and local road driving. Jane answered any questions i had regarding the vehicle. I had a very enjoyable and fruitful negotiation with Jane and the sales manager who was also very helpful in the process. The next few days, I bought the BMW 320i XDrive which was cleaned and prepped already by the time all of the paperwork was completed. I would not hesitate to recommend Jane Billig at Daniels BMW dealership to anyone shopping for a new vehicle. Jane is Best, go there and see for yourself!!!! More
by bemorewise1
Employees Worked With
Jane Billig
