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BMW of Allentown
Allentown, PA
2,279 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,279 reviews
September 14, 2016
Enthusiastic, knowledgeable - X3 I have leased my last 4 BMW's from Daniels. Professional, knowledgeable, and friendly! The deal went through efficiently, with respect for my time b I have leased my last 4 BMW's from Daniels. Professional, knowledgeable, and friendly! The deal went through efficiently, with respect for my time but thorough. More
by drnikiv
September 08, 2016
X3 purchase As a Mercedes owner for years, never considered a BMW until this past week. Originally went in to look at a used X3. Went back the next day and boug As a Mercedes owner for years, never considered a BMW until this past week. Originally went in to look at a used X3. Went back the next day and bought new. Customer service from Tony was fantastic. More
by Sapphire
Employees Worked With
Tony Genao
September 04, 2016
Great as always!!!! We recently purchased a 2017 BMW X5. This was the third purchase from Daniels (the first was a 2008 325i hardtop convertible and the second was a 2011 We recently purchased a 2017 BMW X5. This was the third purchase from Daniels (the first was a 2008 325i hardtop convertible and the second was a 2011 X5. For this purchase, we traded in our 2011 X5. Jane Billig was our salesperson and she was excellent; she was extremely helpful and friendly, explained everything, and worked out a great deal. We would highly recommend Jane to anyone interested in purchasing a vehicle. The dealership and its people are what makes it easy to return for service and additional purchases. Our long-time Service Advisor, Ethan Harbison, is also great to work with, which is another reason that we return to Daniels for our automotive needs. He constantly insures that maintenance is handled efficiently and quickly. We would also highly recommend Ethan to anyone interested in having their BMW serviced. Rick Mugione completed the financial aspects of the purchase quickly and efficiently. More
by Kathleen and Joe
August 31, 2016
Wonderful Experience We searched for awhile to find the best value for our budget, Daniels BMW delivered! Everyone we met with, from reception to sales and finance, was ex We searched for awhile to find the best value for our budget, Daniels BMW delivered! Everyone we met with, from reception to sales and finance, was extremely professional and welcoming. We've purchased a good amount of cars over the years but this was different; it was the most pleasant consumer focused experience at a car dealership we've had, and as a result will be making Daniels our main (bmw) dealership going forward. Thank you! More
by Carshopper28
August 20, 2016
Great customer service! My entire experience at Daniels BMW was great! Ashley, Joe and Clint made leasing my new BMW 328i short and sweet. Definitely will be returning! My entire experience at Daniels BMW was great! Ashley, Joe and Clint made leasing my new BMW 328i short and sweet. Definitely will be returning! More
by lruth8211
August 15, 2016
Friendliest, Professional and Customer-Focused Dealership. Daniels BMW was friendliest, professional & customer-focused car dealership I have gone to in the over 40 years I have been purchasing cars for my fam Daniels BMW was friendliest, professional & customer-focused car dealership I have gone to in the over 40 years I have been purchasing cars for my family and myself. The sales person, Ms. Ashley Alderfer (Ashley) was patient, friendly, knowledgeable and professional. From the time we started discussing my needs to the conclusion of my purchase she worked exceptional hard at providing me with the car I wanted. Every person I came in contact with was exceptionally professional and friendly. More
by Ron
August 11, 2016
Outstanding Very impressed with everything.Extreamly clean and comfortable,all employees were very courteous and helpful.How could anybody not like Ashley.Joe Gra Very impressed with everything.Extreamly clean and comfortable,all employees were very courteous and helpful.How could anybody not like Ashley.Joe Grazer is the best of the best.I have met many sales managers in my long buying years.Joe is a standout.When I arrived (about 11:30am ) I never expected to leave their (4pm) with a 2016 series 7 BMW xdrive beauty.Thanks to all.Denis More
by Crazyme
August 05, 2016
no hassle buying After searching for months for a new or used BMW 4 series, I finally found what I was looking for at Daniels. They were easy to deal with and agreed o After searching for months for a new or used BMW 4 series, I finally found what I was looking for at Daniels. They were easy to deal with and agreed on the price I was willing to pay. No back and forth haggling. Very friendly and accommodating. Greg Clarke was wonderful to work with. More
by Happy BMW owner
Employees Worked With
Rich, Gregory Clarke
August 04, 2016
Purchase of a 228i xdrive convertible We 1st leased a 128i conv. from this dealership previous to our purchase & were pleased with the service & staff. When we decided we wanted to purcha We 1st leased a 128i conv. from this dealership previous to our purchase & were pleased with the service & staff. When we decided we wanted to purchase a newer model of the same type car we had leased, we naturally went back to this dealership because of the good experience. We never had any issues with the service or the capable & friendly staff. Thank you, Daniel's BMW More
by Carol
August 01, 2016
Excellent First Purchase experience at Daniels BMW From the minute I walked into the showroom through driving out of the lot in pre-owned vehicle, it was a great experience. Everyone I interacted with From the minute I walked into the showroom through driving out of the lot in pre-owned vehicle, it was a great experience. Everyone I interacted with was extremely friendly, helpful and knowledgeable. I was there to purchase a pre-owned convertible for a second car and had a specific budget to spend. It didn't matter to Eric, Gary or anyone else that I interacted with that it wasn't going to be a new car, they were so helpful and respectful, it was amazing. I had seen a specific car online, but unfortunately, it had already had a hold put on it, Eric spent the next 3 hours walking me through the different options available, including multiple test drives to help find the best option for me. Based on my experience, when I trade my "full-time" car next year, it will be at Daniels, with Eric. I have already recommended Eric and the dealership to friends looking to trade their current BMW - great place to purchase of car! More
by Kim
Employees Worked With
Gary Albanese, Eric Kunkle
