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BMW of Allentown
Allentown, PA
2,280 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,280 reviews
November 21, 2016
Patient and Expert Sales Rep. After two certified 300 series BWM’s over the past 16 years, this senior citizen couple was directed to Tony Genao to design and purchase a 2017 330i After two certified 300 series BWM’s over the past 16 years, this senior citizen couple was directed to Tony Genao to design and purchase a 2017 330i xDrive Sports Wagon. Tony was fantastic in his gentle and patient but expert guidance in designing and ordering our new car, which was delivered from Germany within the promised time frame of 7 weeks. Thank you, Tony. Thank you also to years of excellent service by Daniels Service Department of our former BMW’s; you are why we chose Daniels, and a special thanks to our Service Representative Joe Millington who managed many years of serving our former BMW’s. Thank you, also, to Jeffrey Pecsek, who helped us over the past 2 years in searching for a certified pre-owned sports wagon--of which there are very few! More
by Case & Dolly
Employees Worked With
Jeffrey Pecsek, Joe Millington, Tony Genao
November 21, 2016
Oustanding Customer Service!! Jane listened to all my vehicle needs and spent quality time with me to ensure all my questions were answered in a timely manner. Jane's knowledge and Jane listened to all my vehicle needs and spent quality time with me to ensure all my questions were answered in a timely manner. Jane's knowledge and Daniel's appreciation for Veterans made my purchasing decision extremely easy. The entire Daniels team (Jane, Joe, Clint, and Rick) provided the best customer service...keep up the great work! I love my new BMW! More
by Jodi
November 15, 2016
Two purchases just a few weeks apart! My sister-in-law needed to replace her car in a bad way. We found a good, clean car on the used lot for her at Daniels. She was treated so well, my wi My sister-in-law needed to replace her car in a bad way. We found a good, clean car on the used lot for her at Daniels. She was treated so well, my wife and I went back and got ourselves a CPO and were treated just as nice. When the need arises in the future, we'll be back! More
by TheMillers
Employees Worked With
Tony Genao, Gary Albanese, Rick Mugione
November 13, 2016
Sign, sealed, delivered. Thank you Tony for a great experience...we are now a part of the BMW family! Tony was nothing but accommodating. We will be back for another BMW soon Thank you Tony for a great experience...we are now a part of the BMW family! Tony was nothing but accommodating. We will be back for another BMW soon I hope! More
by Charlie and Jen
November 10, 2016
Painless Experience! This was my first experience at Daniels, and my first BMW! The transaction went smoothly, there was not a lot of haggling, hidden fees, and the usual This was my first experience at Daniels, and my first BMW! The transaction went smoothly, there was not a lot of haggling, hidden fees, and the usual painful car buying experience. Jane Billig was awesome, and kept me updated on the progress with my new car order. It arrived ahead of schedule, and delivery went smooth! Clint and Joe made the financial end simple, and Jane was patient and knowledgable explaining all of the features of the car. Thank you to all of you! Oh, and as of day 2...I think I'm drinking the BMW Kool-Aid..so much fun to drive! More
by kimh
November 09, 2016
Sexy White 335 Bimmer Tony has made this The Ultimate Car Shopping Experience Thank You!! Availability, knowledge, patiences and understanding what I wanted in my ultimat Tony has made this The Ultimate Car Shopping Experience Thank You!! Availability, knowledge, patiences and understanding what I wanted in my ultimate driving machine 10??'s I can't thank you enough, I absolutely LOVE my sexy white 335 Bimmer More
by BMW Lover
Employees Worked With
Tony Genao
October 30, 2016
Excellent dealership Easy and stress free trade in and purchase with friendly knowledgeable people. Ashley was our sales person and very enthusiastic. Gary and Rick made t Easy and stress free trade in and purchase with friendly knowledgeable people. Ashley was our sales person and very enthusiastic. Gary and Rick made the process very simple and hassle free. Third car we have purchased from Daniels in the last 10 or so years - always a pleasure More
by Cousens, Adrian
October 21, 2016
Top notch customer service with smiles and patience First experience purchasing a vehicle from Daniel's and I was nothing less than pleased with the service. My sales consultant Tony was incredibly pati First experience purchasing a vehicle from Daniel's and I was nothing less than pleased with the service. My sales consultant Tony was incredibly patient and kind with my boyfriend and me while navigating the whole deal. Gary was absolutely magnificent in helping me with a deal that was within the confines of my budget. Love my new girl and this dealership! More
by Meowkenzi
Employees Worked With
Tony Genao, Gary Albanese
October 20, 2016
The way buying a car should be! This was our first lease of a BMW with dealing with Daniels. I own a small business and i treat coustomers the way i want to be treated. And 'Daniels This was our first lease of a BMW with dealing with Daniels. I own a small business and i treat coustomers the way i want to be treated. And 'Daniels' delivered! What a Great Staff, starting with the women at the front counter, so nice. To Jane our sales consultant, who was so friendly, helpful and explained everything, would recommend her to anybody, just a great personality. She made it so effortless! Also Gary, Ashely, Rick made you feel right at "home' What a beautiful showroom and customer service area, we are glad to be part of the BMW family! More
by joseph d detzi
Employees Worked With
Jane Billig
October 08, 2016
BMW 128i purchase This is my first purchase of a BMW and with dealing with Daniels BMW. My sales consultant was Tony Genao the knowledge with helping me through the pur This is my first purchase of a BMW and with dealing with Daniels BMW. My sales consultant was Tony Genao the knowledge with helping me through the purchase of my 128i was more than I expected. I can't say enough about my exeperience with Tony and Gary albanese and the entire staff of Daniels BMW. More
by New BMW owner
Employees Worked With
Tony Genao, Gary Albanese
