BMW of Allentown

Went to look at a used, orange range-extender BMW i3. BMW "“geniuses” didn't know anything about the car. I was also told over email that they had all service records documented at the dealership, but on BMW "“geniuses” didn't know anything about the car. I was also told over email that they had all service records documented at the dealership, but only provided most recent CarFax. They could not confirm if the vehicle received an oil change or not, and did not properly prepare the car in order to inspect all dynamics (as in, allowing the gasoline engine to run during test drive). The salesman was young and inexperienced, would not negotiate on price or involve supervisor, because even apparently $1k-2k difference was non-negotiable. This was a niche vehicle with some cosmetic and suspension issues that they would not negotiate on in good faith. Left the dealership and wasted 4+ hours of driving to and from Daniels BMW. Later they emailed that they could discount the vehicle by less than $800, which was insulting considering the effort I went to inspect the vehicle. I would not recommend Justin Dressel, if going to look at a car, ask for Dmitry Kukuy the supervisor, who later apologized for the bad experience and said he would've approached us in-person if notified properly by his staff. Even if we liked the car (and it drove great), bad experience = no deal. I LATER RECEIVED A CALL FROM DANIELS BMW MANAGER DMITRY KUKUY ASKING ME TO TAKE DOWN THIS REVIEW. FYI! More

Justin was very informative and thorough. I told him what I needed and he found it. He kept in touch with my husband and I from the moment we walked in that first day, till our car was delive I told him what I needed and he found it. He kept in touch with my husband and I from the moment we walked in that first day, till our car was delivered and received at the dealership. His demeanor was professional, polite, and courteous. One of the best car purchasing experiences I have ever had. He is a great representation of your establishment and for that I will recommend family and friends to Justin in the future. More

This is the third vehicle I have bought from Daniels. They always treat me with kindness and respect. This is why I bought my BMW from them. Justin was just wonderful to work with! He always responded to They always treat me with kindness and respect. This is why I bought my BMW from them. Justin was just wonderful to work with! He always responded to my emails and kept me up to date on everything. More

Justin was extremely helpful and friendly, whilst also being patient with my requests. I appreciate everything he did to get me the car I was after. being patient with my requests. I appreciate everything he did to get me the car I was after. More

Great dealer Warm and helpful workers on all position Quick text answer Bradford number one👍 Quick text answer Bradford number one👍 More

Justin Dressel was amazing! He held my hand through the entire process and made the entire experience exciting. He is kind and sincere. Beautiful dealership, great people, and I He held my hand through the entire process and made the entire experience exciting. He is kind and sincere. Beautiful dealership, great people, and I highly recommend! More

I just purchased a 2024 BMW 430 Gran Coupe and it is the second time I have purchased from Daniels. The car is exactly what I was looking for, the dealership was very responsive and knowledgeable, and my s second time I have purchased from Daniels. The car is exactly what I was looking for, the dealership was very responsive and knowledgeable, and my salesman, Justin Dressel, was particularly knowledgeable, courteous, and patient. Justin did an excellent job of helping me compare different models, narrowing my choices, including all of the options. There was not one question that he couldn't answer. He also answered my ignorant questions patiently, questions based upon lack of knowledge on my part. He tracked the production of my car and kept me informed, and very patiently walked me through the incredible amount of technical information needed in the settings in the car as well as the "My BMW" app when my car arrived at the dealership. So Justin and Daniel's both get 5 stars from me. More

Second BMW I’ve bought from Justin. His customer service is excellent. He goes above and beyond to ensure complete satisfaction. His customer service is excellent. He goes above and beyond to ensure complete satisfaction. More

We met Justin during your Electric Car event and right away he was very personable and easy to talk to. We asked for him the next time we needed a car for our son and Justin did not disappoint. He provide away he was very personable and easy to talk to. We asked for him the next time we needed a car for our son and Justin did not disappoint. He provided us outstanding service throughout. We will definitely come back to Daniels and work with him again for our next purchase. Thank you, Justin!! More

We ordered our new BMW X1 in August with Justin D. Justin is a consummate professional who has a thorough knowledge of the BMW line. He took time in helping us order the exact vehicle we were looking Justin is a consummate professional who has a thorough knowledge of the BMW line. He took time in helping us order the exact vehicle we were looking for. We took his advice on a few additional upgrades and I’m so glad we did. Justin was communicative with us during the build phase and made our final paper work session quick & easy. Daniels BMW is an inviting place where we felt comfortable in our dealings. Many thanks, Justin! My favorite car ever! More