BMW of Albany

Excellent customer service! I received wonderful service today, as I previously have. Victoria was caring and very knowledgeable. Victoria informed me when my car was test driv I received wonderful service today, as I previously have. Victoria was caring and very knowledgeable. Victoria informed me when my car was test driven and every step that occurred during servicing, including them having it washed after servicing the vehicle, which I love. Additionally, another customer from Tifton and I were and she told me she was very happy with her recently purchased vehicle and noted she appreciated the way she was treated at the dealership. Great vehicles and great service - you can't beat it! More

Victoria was very friendly, professional and courteous. She was very efficient and caring in getting my car repaired and answered all my questions in a very timely manner. She was very efficient and caring in getting my car repaired and answered all my questions in a very timely manner. More

Victoria is awesome! Great customer service ethics and Blake hands down to a great salesman. Very professional and made sure I was happy at the end Blake hands down to a great salesman. Very professional and made sure I was happy at the end More

I brought car in for servicing based on fault code. Service team set me up with a loaner vehicle while part was ordered. Service techs provided detailed notes of diagnosis and repairs. Bery happy with Service team set me up with a loaner vehicle while part was ordered. Service techs provided detailed notes of diagnosis and repairs. Bery happy with this visit. New service manager was very helpful as well. More

It’s not so much the dealership!! It’s people at the dealership like Victoria Hardin. Met me at the door, invited me into her office and took time to ask me how was my day and asked what could she do fo dealership like Victoria Hardin. Met me at the door, invited me into her office and took time to ask me how was my day and asked what could she do for me? Still smiling and making me feel as if I was the only customer. I felt I was important to Ms. Hardin. More

Very pleased with their concerns, help and kindness! This is my first bmw ,Ihave always had a a lincoln since 1970! SOO I hope I will be happy once I learn every thing!! I was hoping that my seat belts would is my first bmw ,Ihave always had a a lincoln since 1970! SOO I hope I will be happy once I learn every thing!! I was hoping that my seat belts would have come out cleaner, but that's all!! More

Excellent! Professional! Knowledgeable! Tori is phenomenal and has a passion for her clients. Tori is a team player! My first impression was when, Tori saw me waiting and answered my questions with phenomenal and has a passion for her clients. Tori is a team player! My first impression was when, Tori saw me waiting and answered my questions with details & confident of the products and services. More

Great Service Department! This is our second BMW and our first from BMW of Albany. We had brought our other car here for service and the quality of the service department is w This is our second BMW and our first from BMW of Albany. We had brought our other car here for service and the quality of the service department is what led us to buy our next one from them. They are friendly, caring, and thorough. They have resolved all of our service questions and have gone above and beyond what I have been used to in a service department. Our service contact, Tori Hardin, made sure that we were well taken care of and that our vehicle received excellent service. Ask for her by name! I would highly recommend buying a vehicle from BMW of Albany because, no matter what the sales departments of a dealership have to offer , your future contacts will be with the service department. You definitely want the best you can obtain and I would rate BMW of Albany as among the best. More

Great service. Pleasant atmosphere throughout the dealership. Greeted by name when I arrived (not that I'm there often). I explained the problem and they immediately Pleasant atmosphere throughout the dealership. Greeted by name when I arrived (not that I'm there often). I explained the problem and they immediately addressed it, explaining the warranty coverage and how long it would take. Very timely. More

Great service! Victoria was nice and pleasant to work with. She updated me frequently on the status of my vehicle. The grounds are well kept and my service was prompt. with. She updated me frequently on the status of my vehicle. The grounds are well kept and my service was prompt. More