BMW of Albany

Very pleased with the service from BMW of Albany . Very friendly & knowledgeable group of people . The service was handled in an efficient manner plus I recievied a video of my service. ( my husband loved friendly & knowledgeable group of people . The service was handled in an efficient manner plus I recievied a video of my service. ( my husband loved it ) More

Much Better Loaner was ready and they completed the service in a acceptable timeframe. Brought my car to me when it was completed. Happy customer. The ONLY pro Loaner was ready and they completed the service in a acceptable timeframe. Brought my car to me when it was completed. Happy customer. The ONLY problem I had was I had to call multiple times before a service could be scheduled. No one would call me back. More

Tori was great. She did a lot to make my experience really good and wonderful . Tori is Victoria. She went out of her way to help me. She was very knowledgeable, precise and everything that I would wan really good and wonderful . Tori is Victoria. She went out of her way to help me. She was very knowledgeable, precise and everything that I would want and expect as my service manager, very honest, trustworthy and fair. More

Excellent Service Ms. Victoria was very helpful & friendly. Excellent customer service. She went out of her way to help me out. I am very pleased with her service. Ms. Victoria was very helpful & friendly. Excellent customer service. She went out of her way to help me out. I am very pleased with her service. More

Ms. Victoria was very friendly and helpful with all my needs and questions. The dealership handled my vehicle service in a timely manner. I was pleased. needs and questions. The dealership handled my vehicle service in a timely manner. I was pleased. More

Victoria is awesome. She all ways makes sure I understand the service needed for my vehicle. She checks on me while I wait to make sure I am okay until my vehicle is completed. Thanks for all understand the service needed for my vehicle. She checks on me while I wait to make sure I am okay until my vehicle is completed. Thanks for all you do. More

Prompt service. Victoria reached out to me to answer questions and was very friendly. I will return to BMW for future service needs thank you questions and was very friendly. I will return to BMW for future service needs thank you More

The Dealership is always professional and timely in performing whatever is needed . The wait time is never excessive and the staff is courteous and helpful. performing whatever is needed . The wait time is never excessive and the staff is courteous and helpful. More

I love going in and getting the loaner car so I don't have to sit and wait for my car. Service department is great. have to sit and wait for my car. Service department is great. More

Victoria was great. She was very attentive and addressed all my concerns. Everyone at this dealership has been wonderful. Very satisfied with BMW of Albany. all my concerns. Everyone at this dealership has been wonderful. Very satisfied with BMW of Albany. More