BMW of Albany

Speedy, attentive, and welcoming Visiting from out of state and they had the exact model we were looking for. Blake was amazing and attended everything perfectly throughout the proces Visiting from out of state and they had the exact model we were looking for. Blake was amazing and attended everything perfectly throughout the process! Gave me a great price on my trade and worked to get our numbers right; Highly recommend anyone in the market to buy your next BMW from here! More

Tori professionalisms was above reproach. She made what was a very difficult and stressful experience for me more bare able. She kept me informed as to the progress of my vehicle. She answered questions. R was a very difficult and stressful experience for me more bare able. She kept me informed as to the progress of my vehicle. She answered questions. Respond to text in a timely manner. I’m very pleased with the service I received from BMW of Albany. Thank you. More

From the time we arrived this morning until we left the dealership, everyone was friendly and willing to make our time there while waiting for the service in our vehicle as pleasant as possible. dealership, everyone was friendly and willing to make our time there while waiting for the service in our vehicle as pleasant as possible. More

I originally had to have my car towed due a flat tire, which was quite stressful to say the least. I had plans to go out of town for a retirement celebration for my best friend. It was so great to see tha which was quite stressful to say the least. I had plans to go out of town for a retirement celebration for my best friend. It was so great to see that my vehicle received a complete checkup to make sure everything was fine. The surprise was to actually see the video checkup occurring. This set my soul at ease! My experience was professional from start to finish and I love everyone at BMW of Albany!! I have been a customer for many years and will remain a customer. More

It was a pleasure buying my 540 BMW in Albany Ga.Tori,Kim,Derek and of course Rob I’m very grateful to.Rob was exceptional coming over the house to help me understand how to operate the car fully Ga.Tori,Kim,Derek and of course Rob I’m very grateful to.Rob was exceptional coming over the house to help me understand how to operate the car fully. More

Ms. Hardin was both very helpful and professional in her role as my service representative. Her commitment to customer service was very evident and I applaud her in her efforts to ensure my satisfaction. role as my service representative. Her commitment to customer service was very evident and I applaud her in her efforts to ensure my satisfaction. More

Victoria and staff are awesome. I had a pleasant service experience each time I bring my car in. They are always friendly and ensure my needs are addressed expeditiously. experience each time I bring my car in. They are always friendly and ensure my needs are addressed expeditiously. More

Superb Customer Service Thanks to you Victoria Hardin and the team at Albany BWM service to continue to deliver exceptional and professional service. Very pleased with except Thanks to you Victoria Hardin and the team at Albany BWM service to continue to deliver exceptional and professional service. Very pleased with exceptional customer service and quality service. Victoria Hardin ensured my car was fixed and returned the same day. Also, she arranged for a loaner car and I was able to run much-needed errands and also made my doctor's office visit while my car was being fixed. Thank you, Victoria and the service team at the Albany BMW!! More

Excellent customer service! Each time I have had to take my vehicle here I had the best customer service experience. Victoria Hardin went above and beyond to make sure she stayed Each time I have had to take my vehicle here I had the best customer service experience. Victoria Hardin went above and beyond to make sure she stayed in contact with us and made the process very smooth and as unstressful as possible. This is the type of service that makes the customer want to continue working with a business because she always made sure our questions and concerns were answered even via text message! Thank you Victoria for showing us that the customer does matter! More

They did a great job,by looking over my car for problem. They made sure I had a way back and forth to work. Thank you They made sure I had a way back and forth to work. Thank you More