BMW of Albany

Very effecient Albany BMW picked up and delivered my vehicle as promised. The service was done as stated. I am pleased with all my dealings with them. Albany BMW picked up and delivered my vehicle as promised. The service was done as stated. I am pleased with all my dealings with them. More

Do not buy a BMW Appointment to change oil was scheduled for 9:00 am did not leave until almost 11:00 am. Paper work had a list of problems that needed to be addressed Appointment to change oil was scheduled for 9:00 am did not leave until almost 11:00 am. Paper work had a list of problems that needed to be addressed that no one told me about but stated on the paper work that I refused to have repaired at the time. We are currently trying to replace this vehicle with a more reliable make of vehicle with better dealer service. This is the first and last BMW I will ever purchase. More

Friendly and efficient They have always treated me as an important customer and Michelle is very easy to deal with. Nice customer lounge if you are waiting and the service They have always treated me as an important customer and Michelle is very easy to deal with. Nice customer lounge if you are waiting and the service area is very clean and professional. More

Professional and efficient The dealership seems well organized and efficient.customer service seems to be a top priority.more donuts and coffee and green tea next time,other tha The dealership seems well organized and efficient.customer service seems to be a top priority.more donuts and coffee and green tea next time,other than that great More

Excellent service with quick turnaround Excellent service with quick, same day, turnaround. I was scheduled to leave town the next day and needed the car back. Much appreciated. Thank you Excellent service with quick, same day, turnaround. I was scheduled to leave town the next day and needed the car back. Much appreciated. Thank you to the service team! More

Exelent Very good service and friendly people professional work time for make appointment good fresh water and snacks good coffee everything is ok I recommen Very good service and friendly people professional work time for make appointment good fresh water and snacks good coffee everything is ok I recommend my friends More

service the service manager was very nice and explain every detail of the service done on my car and told me what and how much the next one will cost the service manager was very nice and explain every detail of the service done on my car and told me what and how much the next one will cost More

Completely satisfied Staff was friendly and knowledgeable of my Cadillac. The vehicle was extremely clean when we got there. We knew it was what we wanted and they had it Staff was friendly and knowledgeable of my Cadillac. The vehicle was extremely clean when we got there. We knew it was what we wanted and they had it ready to go. More

Once again, great customer service. Jason and Tori took care of me again. You couldn’t ask for nicer people to deal with. They go the extra mile. Thanks for the loaner car. Jason and Tori took care of me again. You couldn’t ask for nicer people to deal with. They go the extra mile. Thanks for the loaner car. More

BMW Albany Great sales team.Servive person ok maybe she was having a bad morning. Overall we are pleased with out BMW 530 and BMW Albany. Thank you. Great sales team.Servive person ok maybe she was having a bad morning. Overall we are pleased with out BMW 530 and BMW Albany. Thank you. More