BMW of Albany

Rob Roy My salesman Rob Roy was phenomenal! He was very professional and knowledgeable! Rob is an AWESOME salesperson! I will definitely recommend my frien My salesman Rob Roy was phenomenal! He was very professional and knowledgeable! Rob is an AWESOME salesperson! I will definitely recommend my friends and family to Rob and Albany BMW. More

Service appointment Melissa was very helpful with my 30k service appointment. I appreciated the wash and it was completed on time. I would recommend this service center. Melissa was very helpful with my 30k service appointment. I appreciated the wash and it was completed on time. I would recommend this service center. More

Good experience, shuttled to the mall. Until car was ready. Experience was good, and after the service of my car they washed and cleaned it up. Really looked good. Thanks everyone who helped in the service of m Experience was good, and after the service of my car they washed and cleaned it up. Really looked good. Thanks everyone who helped in the service of my car at my visit there. More

Greeted with a smile When arrived, was greeted with a smile, warm welcome, very professional. Told me what my car needed. Gave price and how long it would take. Washed and When arrived, was greeted with a smile, warm welcome, very professional. Told me what my car needed. Gave price and how long it would take. Washed and vacuumed. Young lady gave me a walk around car to see if it was up to my satisfication. Thanks to both young ladies and the entire service department for a great job!!!! I take pride in my BMW, always good to know it that it is good hands. Thanks to Albany BMW. More

Excellently Simple Staff was courteous and attentive. The staff took extra effort to insure they understood my purpose for being there and what product I was interested Staff was courteous and attentive. The staff took extra effort to insure they understood my purpose for being there and what product I was interested me. From start to finish it was a pleasant, personable, and professional experience. More

Replace Takata Air bags Melissa, very helpful in setting up time for our appointment and getting things accomplished in as timely manner. Great employer for the BMW dealers Melissa, very helpful in setting up time for our appointment and getting things accomplished in as timely manner. Great employer for the BMW dealership.. Great!!!!! More

Professional staff. Well pleased with service The staff from receptionist to technician were well organized and professional. Work was completed in a timely manner. I would recommend this dealers The staff from receptionist to technician were well organized and professional. Work was completed in a timely manner. I would recommend this dealership and service to anyone. More

Melissa was great but everything else was terrible My car was not washed as promised..my coolant was not topped off...I dont believe my vehicle was road tested because as soon as I drove off a malfunct My car was not washed as promised..my coolant was not topped off...I dont believe my vehicle was road tested because as soon as I drove off a malfunction light came on.i tried this shop maybe 2 years ago and was not satisfied but I thought after all the mgt changes I would try again but its obvious I need to drive to Macon or Columbus to get good service. More

Professional and Speedy !! Had a great experience with the service needs of my 328i. Melissa and staff got me up and running in a short amount of time. Thank You! Had a great experience with the service needs of my 328i. Melissa and staff got me up and running in a short amount of time. Thank You! More