BMW of Albany

The Staff make it a great Place Victoria Hardin and Gil once again provided exceptional service. I know that I am in good hands when I go to Albany BMW. I wish there were more deale Victoria Hardin and Gil once again provided exceptional service. I know that I am in good hands when I go to Albany BMW. I wish there were more dealerships like this. More

great job Victoria was efficient and knowledgeable. We discussed pricing before any work was done. I would recommend BMW service center to my friends. Thanks fo Victoria was efficient and knowledgeable. We discussed pricing before any work was done. I would recommend BMW service center to my friends. Thanks for a great job. More

service department was professional, friendly. Staff is great! Everything is handled from the minute you pull up, from the lounge area to a courtesy driver. Very pleasant experience!! This is no Staff is great! Everything is handled from the minute you pull up, from the lounge area to a courtesy driver. Very pleasant experience!! This is now where I will get my services done. More

Excellent I have always received pleasant service here at BMW of Albany. I drive from over an hour and they have always been prompt when scheduling my appointm I have always received pleasant service here at BMW of Albany. I drive from over an hour and they have always been prompt when scheduling my appointment and once I am there have been very considerate of my time to get me in and back to work. I always leave in a nice shiny car!!! More

We drove a lot to save a lot On an out-of-state purchase, they worked tirelessly with credit union on title and purchasing issues. Was very pleased with overall experience with On an out-of-state purchase, they worked tirelessly with credit union on title and purchasing issues. Was very pleased with overall experience with Blake Wills on our purchase of 2018 Ford Edge. More

Service Victoria had a loaner waiting as promised. Was in and out in minutes. Service was timely as always. Best service department I've dealt with. Victoria had a loaner waiting as promised. Was in and out in minutes. Service was timely as always. Best service department I've dealt with. More

Excellent Service Will Williams did an superb job in helping me make a selection. He may be new to the field but a true asset to the Dealership. Will Williams did an superb job in helping me make a selection. He may be new to the field but a true asset to the Dealership. More

Quality and clean cars Quality, clean cars competitively priced . Was looking for a midsize SUV or a crossover. Had driven a Mercedes Benz in the past and was pleasantly imp Quality, clean cars competitively priced . Was looking for a midsize SUV or a crossover. Had driven a Mercedes Benz in the past and was pleasantly impressed with the gla. More

Good Job Victoria Victoria did an excellent job and promptly informed us on the repairs needed. Our BMW X5 is back on the road thanks to Victoria and technicians of Alb Victoria did an excellent job and promptly informed us on the repairs needed. Our BMW X5 is back on the road thanks to Victoria and technicians of Albany BMW More

Love my BMW, hate this location Blake Willis was a great sales man, very helpful. Love that they send someone to your house to help with your car and even programmed my garage door o Blake Willis was a great sales man, very helpful. Love that they send someone to your house to help with your car and even programmed my garage door opener. Derek the store manager is arrogant and untruthful. I purchased my X3 on July 2, 2019 right before a trip to NC. There was a dent in one of the doors and it was pretty dirty considering it was a loaner car. Derek says take the car and when you return from your trip bring it in for a full detail and we will get the dent out. Fast forward to today, I picked my car up the dent is gone but now I have 2 scratches in its place. I was told not much more they can do about it. The car was also not detailed, the original spots I was concerned about are still there and Derek stayed well it was pretty dirty when it arrived!!! I said I can not bring this car home to my husband like this, he then walked away and went back to his office. This is the perfect example of why businesses in Albany, Georgia are frowned upon. I should have went with my gut and purchased from Finnicum. Do yourself a favor and go elsewhere. More