BMW of Albany

Tori is the best! She has always been very accommodating and it’s extremely refreshing to experience such excellent customer service in Albany, GA...she is definitely a KEEPER! and it’s extremely refreshing to experience such excellent customer service in Albany, GA...she is definitely a KEEPER! More

Tori is a Godsend! She was very emphatic and recognized my sensitivity; due to my mother’s transitioning! Thank God for Tori, Kay & Management & Services! my sensitivity; due to my mother’s transitioning! Thank God for Tori, Kay & Management & Services! More

I recently bought a 430i from BMW of Albany Ga always great service. I have this is my 4th BMW. Rob Roy is the man. great service. I have this is my 4th BMW. Rob Roy is the man. More

Each time I have had to come to BMW of Albany, I have been greeted with a smile and wonderful customer service. Victoria is just who you need on your team to make your customers feel they can trust your been greeted with a smile and wonderful customer service. Victoria is just who you need on your team to make your customers feel they can trust your dealership and that your company puts the customer first! Thank you once again for the best customer service! More

Tori has great customer service skills! She also go far and beyond to keep her customers satisfied. It's has never been a time where I need her for service and she didn't come through! Thanks Tori! and beyond to keep her customers satisfied. It's has never been a time where I need her for service and she didn't come through! Thanks Tori! More

My experience with the service staff has been above and beyond. Very cordial, very attentive, very friendly, and very eager to address my issue. They got me in and out very quickly. Service was Great! beyond. Very cordial, very attentive, very friendly, and very eager to address my issue. They got me in and out very quickly. Service was Great! More

Victoria was very helpful and made sure that I was kept up to date with what was going on with my BMW. Thank very you. up to date with what was going on with my BMW. Thank very you. More

THe service department was very friendly and provided good service. She is always friendly and does follow up on the services provided. She arranged delivery of my vehicle to me instead of a pick up. Tha good service. She is always friendly and does follow up on the services provided. She arranged delivery of my vehicle to me instead of a pick up. Thank you! More

Torie was amazing. Her customer support was so good, I didn't even cringe when she gave me my total. Lol! But seriously, BMW is truly blessed to have her on the team. Thank you so much! didn't even cringe when she gave me my total. Lol! But seriously, BMW is truly blessed to have her on the team. Thank you so much! More

I am very impressed with the attention to detail and professionalism by Victoria. From the on time pick up and return of my car to the video explaining everything that is going on with my car. I could n professionalism by Victoria. From the on time pick up and return of my car to the video explaining everything that is going on with my car. I could not ask for a better experience. More