BMW of Albany

Service Took longer than expected, but was good. The service department gave an estimate of duration but missed by a few hours. Driver who picked me up for re Took longer than expected, but was good. The service department gave an estimate of duration but missed by a few hours. Driver who picked me up for return trip was very cordial. More

Service Tori is wonderful in scheduling service at your convenience and was spot on about time frame. The waiting area is inviting and the employees are very Tori is wonderful in scheduling service at your convenience and was spot on about time frame. The waiting area is inviting and the employees are very courteous. More

Nikki air condition Excellent service would recommend it to anyone. The quality of the work was excellent. Friendly kind knowledgeable about what needed to be done. Alban Excellent service would recommend it to anyone. The quality of the work was excellent. Friendly kind knowledgeable about what needed to be done. Albany BMW number one thank you. More

Good experience. Had a really good experience with Melissa. Very courteous and professional. The only thing I would suggest is not charging your customers to refil Had a really good experience with Melissa. Very courteous and professional. The only thing I would suggest is not charging your customers to refill their windshield wiper fluid. Came in and had my oil changed. And a 30 point diagnostic check. Debby More

Good experience. Good service. The quality of work was excellent. The staff was courteous and gave me a ride to the mall and picked me up. I would recommend this servi Good service. The quality of work was excellent. The staff was courteous and gave me a ride to the mall and picked me up. I would recommend this service center. More

Friendly and professional Enjoyed a no pressure buying experience personnel very knowledgeable and accommodating enjoyed personal conversations with several employees. Complet Enjoyed a no pressure buying experience personnel very knowledgeable and accommodating enjoyed personal conversations with several employees. Completely satisfied any of my concerns. An unusual experience with a car dealership. More

Timely service Said that the car would be done in 2 hours and it was done. Much quicker service than the past. Thanks for great prompt service. Said that the car would be done in 2 hours and it was done. Much quicker service than the past. Thanks for great prompt service. More

Awesome Quick service on auto. Always return phone calls to ensure that you know what's going on with your auto. Thanks for great customer service. Quick service on auto. Always return phone calls to ensure that you know what's going on with your auto. Thanks for great customer service. More

Satisfied Only complaint is I was not greeted upon entrance. Wait time was about 2.5hrs. Once a salesman saw me waiting by the office door unattended he greeted Only complaint is I was not greeted upon entrance. Wait time was about 2.5hrs. Once a salesman saw me waiting by the office door unattended he greeted me. Then the Director of sales handled me. Melissa checked me out once completed. More

Warranty work Friendly staff, nice loaner car. I am out of town and instead of having to take a day off of work, they were able to bring me a car and take mine. Gre Friendly staff, nice loaner car. I am out of town and instead of having to take a day off of work, they were able to bring me a car and take mine. Great options. More